Salesforce Administrator

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

As a Salesforce Administrator, you will be a key player in helping Bloomerang continually improve our Salesforce platform and support our users.  The ideal candidate should enjoy all aspects of implementing solutions and managing configuration changes.

What You Will Do

• Support the Salesforce team in implementing solutions.
• Manage Salesforce configuration changes, including but not limited to flows, managing custom metadata types, custom permissions, and user management.
• Assist in implementing and maintaining robust security and data access controls.
• Manage integrated applications and third-party solutions with Salesforce.
• Collaborate with team members to gather requirements and implement solutions.
• Stay up to date with Salesforce releases and new features to recommend improvements.
• Assist with tickets as needed.

What You Need to Succeed

• 3+ years of hands-on experience as a Salesforce Administrator/Declarative Builder.
• Certified Salesforce Administrator. Additional certifications (Advanced Admin, App Builder) preferred.
• Functional Expertise: Deep experience with Sales Cloud and Service Cloud processes.
• Agile Mindset: Proven experience working within a Scrumban or Agile framework, participating in daily stand-ups, and managing work through a structured sprint backlog.
• Collaborative Documentation: Experience creating and maintaining technical documentation that serves as a "single source of truth" for the wider team.
• AI Productivity: Proactive in using AI tools to accelerate solution design, automate repetitive admin tasks, and improve overall delivery velocity.
• Team-First Communication: Exceptional interpersonal skills with a focus on cross-departmental collaboration; thrives in a peer-review and shared-environment setting.