Business Operations Growth Analyst

Mr D, a division of the Takealot.com Group, is looking for a highly talented Mid-Level Business Operations Growth Analyst to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS We like to promote from within: Here’s your chance.

Purpose of the role:
The analyst is required to generate reports using MySQL/Qlikview/Looker/Excel/etc. perform analysis, and provide insights/recommendations to stakeholders (Growth Team) without supervision. The analyst will be required to take ownership of established reporting topics and their growth, with some guidance required for their growth. The analyst will also be required to independently meet with stakeholders/Product Managers to discuss reporting requirements in various areas across the business and propose, spec & implement solutions with some guidance from senior team members. Meetings with BI devs to implement/test solutions are required, but closely managed.

Your responsibilities will include:

Generate regular reports and provide insights/recommendations to the business on:

• Customer performance and metrics to drive business objectives
• Customer order and engagement behaviour 
• Analyse the success and effectiveness of product and process changes 
• Identify opportunities for growth within the business based on demand, and competitor activity.
• Facilitate the performance improvement of the growth team within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.
• Implementing reporting requirements and facilitating report automation with the BI team.
• Assisting the Growth Team in compiling special enquiry reports.
• Meeting with stakeholders/Product Managers to discuss reporting requirements in various areas across the business and propose, spec & implement solutions with some guidance from senior team members.

Attributes Required:

• Attention to detail in a high pressure environment. 
• Strong analytical ability.
• Advanced Microsoft Excel/Google Sheets skills.