Claims Administrator

Are you passionate about the dynamic world of insurance? Ready to build your career with a globally respected industry leader? Looking for a role that offers continuous professional growth in a supportive environment? This opportunity might be the perfect match for your ambitions and skills!

 About the Role

 As a Junior Claims Administrator, you will be responsible for managing and processing claims information in our legacy systems and providing critical support to business teams. You'll deliver comprehensive claims support to claims handlers and, depending on your experience and expertise, may collaborate with underwriters, lawyers, and brokers on key claims-related matters. This role offers a rare opportunity to develop into a dedicated claims professional in a flexible, supportive environment that values work-life balance.

Please be informed that this is a maternity cover position. 

 Key Responsibilities

• Examine and process claims documents, undertake required adjustments and establish claims files in legacy systems
• Communicate effectively with customers via phone and written correspondence to obtain specific claim information as needed
• Review and resolve client inquiries regarding open billing invoices and statements from clients and brokers
• Ensure timely and accurate processing of claim documents, including payments, setup, acknowledgement letters, and other non-core claims processes
• Collaborate with Accounting to book corrections and assure ledger accuracy

 About the Team

We are an international and growing team of insurance professionals supporting claims handlers based in the EMEA region in handling direct claims, both primary and excess. We have built extensive expertise in adjudicating low value claims across Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs, and we strive to provide bespoke claims services. At the same time, we endeavour to create a positive work environment that prioritizes employee satisfaction. We genuinely care about your work-life balance by providing significant flexibility in terms of working hours.

About You

We're looking for a detail-oriented professional with strong organizational abilities and able to communicate effectively with stakeholders. The ideal candidate thrives in a collaborative environment while also being capable of working independently. We value individuals who bring a positive attitude, customer focus, and analytical thinking to their work.

We are looking for candidates who meet these requirements:

• Proficiency in English (reading, written and verbal)
• Outstanding interpersonal skills, with the ability to contribute to team spirit and effectively communicate across multiple environments
• Ability to work both independently and collaboratively while prioritizing and multitasking in a fast-paced environment
• Strong analytical and organizational skills
• Excellent customer focus and can-do mindset
• Digital literacy and experience with MS Office Package

These are additional nice to haves:

• Knowledge and understanding of (re)insurance products and business
• Proficiency in any other European language

For Slovakia the base salary range for this position is between EUR 1,300 and EUR 2,100 per month (for a full-time role). The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role,
• the applicant’s own profile including education/qualifications, expertise, specialization, skills and experience.

In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Our company follows a hybrid work model, with an expectation to be present in the office at least 50% of working time.

#LI-Hybrid 

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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Reference Code: 139608