Business Operations Manager

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity. 

We're looking for a Business Operations Manager to help our teams run better and grow faster. You'll lead cross-functional initiatives, define KPIs, build and optimize processes, and support go-to-market projects, working closely with Product, Data and business teams. This is a temporary role covering a parental leave, for a minimum of 6 months. This role reports to the Director of Business Operations.

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What will you do:

• Independently lead cross-company projects, ranging from short sprints to long, complex initiatives.
• Support managers from various teams in advancing their projects, identifying challenges, and devising solutions.
• Rapidly assess situations, identify problems, and establish effective relationships with stakeholders to ensure project success.
• Build strong networks across the organization, helping teams overcome obstacles and achieve their goals.
• Improve team and process productivity by designing and implementing new workflows and tools. Own definition, specifications, and at times - the build prototypes or solutions (Zapier/n8n, App scripts, reports, AI coding, etc.).

Requirements: 

Minimum Qualifications:

• Proven experience managing diverse, complex projects involving multiple teams and stakeholders over extended periods.
• A track record of working across different companies and handling various types of projects.

Preferred Qualifications: While not mandatory to have all, the following experiences will strengthen your application:

• Designing, implementing, and monitoring KPIs or other metrics, from planning to execution and insights generation.
• Developing and optimizing processes, including defining requirements, analyzing issues, improving systems, and ensuring team adoption.
• Experience defining and building a solution: scoping the problem, designing the workflow/tool, shipping a v1, iterating with users. 
• Working with product, development, and data teams on collaborative initiatives.
• Managing GTM (Go-To-Market) projects, including product launches, market analysis, entering new markets, and customer segmentation.
• Engaging with clients through project delivery, customer management, or sales.
• Improving productivity through the creation of tools, processes, methodologies or other creative ways
• Collaborating with global teams on a regular basis.

The salary band for this position ranges from $90,000–$120,000 and will be based on your experience and skill set.

Equal opportunities

At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need.

Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.