Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About the role

We are looking for an analytical profile with strong critical thinking skills and the ability to translate complex data into strategic and actionable insights. This position is essential for guiding data-driven decision-making and driving performance for our clients’ brands.

Responsibilities

Social media performance analysis and strategy;
Work with data with a strong critical mindset and clear communication skills;
Transform large volumes of data into actionable insights that directly impact strategic decisions and client outcomes.

Key Responsibilities

Social Performance Analysis: Conduct social media profile analysis (owned and competitor channels) and conversation monitoring to evaluate social media performance, including open web / brand health analysis and qualitative insights.
Campaign Intelligence: Lead campaign analysis (including comment extraction and post-categorization analysis) to measure audience impact and sentiment toward marketing initiatives.
Develop in-depth audience studies and market analysis to identify trends, behaviors, and opportunities;
Reporting & Presentation Excellence: Ensure high-quality reporting delivery and develop clear, compelling presentations with strong narratives focused on delivering real strategic value and measurable outcomes.
Consulting & Client Relationship: Use critical thinking to support and influence client decision-making, building strong client relationships.

Essential Requirements

Strong Technical Experience:
Solid expertise in social media performance analysis, organic content strategy, campaign reporting, and market analysis.

Bilingual Communication:
Proficiency in English (especially written) for report creation and use of global tools.

Presentation Skills:Experience with presentation tools, particularly Google Slides.

Impact-Oriented Mindset:
Ability to transform raw data into strategic insights that generate real business impact and value.

Tools & Preferred Knowledge

Essential: Brandwatch, Sprinklr, Google Sheets, ExportComments
Additional: Google Trends, CreatorIQ, Tubular, AppsScript, LookerStudio

What we expect from you

Results Orientation: Passion for measuring, optimizing, and demonstrating impact.
Critical Thinking: Curiosity to go beyond numbers and understand the “why” behind the data.
Proactivity & Autonomy: Ability to manage multiple deliverables with excellence and strategic vision.

Key Responsibilities & Deliverables

Client Presentations: Develop high-quality materials and presentations to deliver insights directly to clients.
Weekly Campaign Reporting: Analyze user comments, sentiment, and engagement data from paid campaigns.
Periodic Performance Analysis: Conduct monthly, quarterly, and semi-annual reports evaluating organic content performance across social media feeds.
Data Management: Structure databases and extract comment data to support comprehensive campaign reporting.
We are looking for a self-driven professional who feels confident interfacing directly with clients and managing expectations without the need for constant oversight.

Requirements & Qualifications

Social Media Analytics: Strong knowledge of social media metrics, performance reporting, and social listening (including conversation, sentiment, and perception analysis).
Tools & Tools Expertise: Proficiency in Sprinklr for data capture and extraction, and experience using Export Comments (or similar tools) for comment data collection.

Essential requirement: Advanced or fluent English proficiency (comfortable with verbal and written communication for client interactions).

#LI-Hybrid

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.