QA

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About the Role:

You will play a key role in ensuring both the visual quality and functional integrity of deliverables before release. You’ll work across design, content, and development stages to make sure every asset is not only pixel-perfect and on-brand, but also works as intended across devices, browsers, and user journeys. We’re looking for someone detail-oriented, collaborative, and proactive - someone who can spot inconsistencies, validate functionality, and help improve the overall quality and consistency of our outputs.

Responsibilities:

• Review and QA designs, animations, e-mails and newsletters for pixel perfect execution, consistency, copy accuracy, and adherence to strict branding and platform specifications.
• Test user flows across multiple surfaces, interactions, layouts, and behaviors to ensure seamless execution.
• Provide detailed, constructive feedback to creative and development teams, acting as the final checkpoint before public release.
• Use Jira, Confluence and other project management tools to document, track, and report bugs or visual inconsistencies, and ensure timely resolution.
• Continuously refine and integrate QA processes within the wider production workflow, identifying opportunities to boost efficiency and quality.
• Maintain accurate, insightful QA documentation to track trends and guide improvements.
• Collaborate with producers, designers, and developers to ensure the highest creative standards are met in a fast-paced environment

About You

The essentials:

• 2–3 years of hands-on QA experience, ideally with exposure to both functional and visual testing.
• Strong eye for design, layout, spacing, composition, consistency, and detail, with working proficiency in Figma or comparable design tools.
• Experience reviewing digital deliverables across multiple devices and browsers.
• Good understanding of digital media specs and cross-device requirements
• Excellent organization and prioritization skills—able to manage multiple projects while maintaining high standards of accuracy and quality.
• Clear communicator, adept at providing thorough and actionable feedback to creative and production teams.
• Versed in QA and production tracking tools, particularly Jira and Excel.
• Positive, solutions-oriented mindset with a natural drive for continuous improvement
• Previous experience in a marketing, advertising or digital production environment.

Not a Must but a Plus:

• Knowledge and interest in learning about generative agentic AI, automation processes and tech.

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
 
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.