Revenue Accountant

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

To complement our rapid growth, we are seeking a Revenue Accountant with an active CPA, based in our Philippines office.  The person in this role should be a strong communicator who is able to work effectively with peers and management alike in a high-paced environment. The ideal candidate is someone who has accounting, strong technical accounting experience and can respond quickly, energetically, and enthusiastically.

Responsibilities: 

• Review and assess sales contracts to ensure appropriate revenue treatment in accordance with U.S. GAAP and ASC 606 guidelines.
• Ensure revenue recognition complies with company policy and SaaS accounting standards.
• Prepare deal and contract summaries for material completed transactions.
• Record and prepare journal entries for revenue, deferred revenue, accounts receivable, and Cost of Services (COGS), including third-party cost accruals, deferred cost amortization, and one-time cost entries.
• Perform COGS flux analysis, identifying and clearly explaining variances month over month.
• Support vendor invoice review and reconciliation, coordinating with Accounts Payable and Sales Operations to resolve purchase order and invoice discrepancies.
• Support month-end and quarter-end close activities, including reconciliations and variance analysis across both revenue and COGS accounts.
• Assist with external and internal audits by preparing reconciliations, supporting documentation, and coordinating with auditors.
• Collaborate closely with Sales Operations, Customer Support, Billing, and Collections teams (primarily U.S.-based) to analyze and reconcile customer accounts.
• Assist in managing and resolving customer billing, revenue, and vendor-related issues.
• Support implementation of process improvements, including SOX compliance initiatives and AI-assisted workflow automation (using Claude).
• Participate in Revenue accounting, COGS accounting, and Order-to-Cash transformation projects.
• Stay current on new revenue and cost accounting standards and assist in developing policies and scalable processes for the finance function.

Qualifications: