Clinical Lead

POSITION: Permanent, Full/Part Time (minimum of 30 hours per week) 

LOCATION: Fully remote, UK based 

SALARY: £51,000 to £65,000 per year

United by our vision. Leading with empathy. Pioneers in curiosity. 

Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. 

Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services. You can find out more about us by clicking here! 

Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page. 

“Great minds don’t think alike” 

From our talented tech teams to our standout clinical expertise, we’re bringing great minds together to build more accessible services. 

The role 

As a Clinical Lead, you will play a pivotal role in our Integrated Therapy team to blend clinical expertise with leadership and governance. Your primary responsibility will be to shape the clinical direction, ensure quality, and foster innovation to achieve exceptional outcomes for individuals seeking mental health assessment and treatment. 

What we are looking for

You must be a HCPC registered practitioner (Practitioner Psychologist, OT, SALT), an RMN or a BABCP registered CBT therapist (with child/family experience).

If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application

Improvement and innovation

• An ability to ensure high-quality client care and uphold clinical standards across the organisation. Your responsibilities include offering support and guidance to foster your colleagues' professional growth. 
• A track record of driving measurable improvement — identifying where practice or process falls short, testing changes, and embedding what works.
• An appetite for innovation, and comfort working in a fast-moving digital health environment where models of care are being designed rather than inherited.
• You will oversee and/or be directly involved with complex cases, assess clinical outcomes, and continually improve service quality and client experience

Interpersonal impact and leadership presence

• Presence and credibility that brings people with you: building trust quickly, motivating teams through change, and being someone clinicians actively want to be led by.
• An ability to support other people managers to coach their team members to drive performance. 
• Highly developed interpersonal skills, with the emotional intelligence to read a room and adapt your approach to the person and context in front of you.
• Capacity to drive clinical governance at a service-wide level. This will encompass conducting audits, supporting compliance, embedding our open learning culture, and continuous quality improvement approaches as well as developing and maintaining Standard Operating Procedures (SOPs). 

Communication

• An adaptive communication style — able to move between clinical supervision, a board paper, a commissioner meeting and a team all-hands without losing clarity or warmth.

Experts by experience

• Experience of working meaningfully with experts by experience, involving young people, families and carers in the design, delivery and evaluation of services rather than consulting them after the fact.

External credibility

• Credibility externally: able to represent Healios convincingly to NHS partners, commissioners, corporate clients and professional bodies, and to hold your own in clinical and commercial conversations alike.
• A commitment to adhering to local and national policies, including NICE guidelines, and cultivating a culture of ongoing enhancement in clinical practice, reducing unwarranted variation and elevating quality. 
• A capacity to contribute to educating the external market about Healios’ services. 

Autonomy

• An ability to work autonomously with clear timelines and accountability, comfortable with ambiguity and able to set direction where none yet exists. 
• You will demonstrate skills in consultation and collaboration with others across functions to deliver company-wide goals by developing close relationships with colleagues, particularly in Client Operations, Governance and Learning and Development. This will include demonstrating skills in influencing strategic direction for cross-functional initiatives.
• A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children. 

What’s in it for you

• 33 days holiday (including Bank Holidays) 
• Paid Christmas closure (between Christmas and New Year)
• Birthday Leave - paid day off on your birthday
• "Life Leave" - 2 days of extra leave to take when things you can't plan for happen
• Enhanced family friendly policies including a phased return to work and receive full pay
• Paid company sick pay scheme
• Contributory Pension Scheme (6% matched)
• Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child
• Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
• Work from anywhere policy 
• Free access to co-working spaces 
• CPD/Growth day per year, plus personal development allowance to invest in your growth 
• Healios cover your main professional registration fees - focus on care, not costs!
• Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians

ACCOMMODATIONS

We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page.

Healios is a Disability Confident Committed Employer and we are committed to inclusivity and equality for people with different needs in the workplace.

DIVERSITY AND INCLUSION

“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.

SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS 

Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.

As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.