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Original posting
About the Role WITHIN is looking for an Email Designer to join our Lifecycle team. In this role, you’ll create compelling, on-brand email experiences that help our clients engage customers and drive measurable business results.
You’ll be responsible for translating campaign strategies, creative briefs, and brand guidelines into polished email designs across a variety of lifecycle touchpoints—from promotional campaigns and product launches to automated journeys and retention programs.
The ideal candidate combines strong visual design fundamentals with an understanding of how people engage with content in the inbox. You’re comfortable working across multiple brands, collaborating with strategists, copywriters, and developers, and designing within the unique constraints and best practices of email.
What You'll Do
Design engaging, high-quality email creative for a portfolio of client brands
Translate creative briefs, campaign strategies, and brand guidelines into effective email designs
Create designs for promotional campaigns, product launches, newsletters, triggered communications, and automated lifecycle journeys
Develop reusable email templates and modular design systems that allow teams to create campaigns efficiently and consistently
Design with a mobile-first and responsive mindset, considering how layouts and content will adapt across devices
Apply email design best practices around hierarchy, readability, accessibility, CTA placement, and conversion
Partner closely with copywriters, Lifecycle strategists, account teams, and Email/CRM developers to bring campaigns from concept through execution
Prepare and organize design files and assets for efficient developer handoff
Incorporate client and internal feedback while maintaining brand consistency and design quality
Manage multiple projects and deadlines across different clients and campaigns
Stay current on email, CRM, e-commerce, and digital design trends and bring new ideas to the team
Use performance insights and campaign learnings to continuously improve creative approaches
What We're Looking For
2+ years of professional digital design experience, ideally with experience designing email, CRM, lifecycle, or e-commerce marketing creative
A strong portfolio demonstrating digital design work and strong visual design fundamentals
Proficiency in Figma and Adobe Creative Suite, including Photoshop and Illustrator
Strong understanding of typography, layout, hierarchy, color, imagery, and brand consistency
Experience designing responsive, mobile-first digital experiences
Understanding of email-specific design considerations and limitations
Ability to work within established brand guidelines while finding opportunities to elevate the creative
Strong attention to detail and ability to deliver polished work in a fast-paced environment
Ability to manage multiple projects, priorities, and deadlines simultaneously
Strong communication and collaboration skills
Comfortable receiving, interpreting, and incorporating creative feedback
Nice to Have
Experience designing lifecycle marketing programs or automated customer journeys
Experience working with DTC, e-commerce, or consumer brands
Familiarity with platforms such as Klaviyo, Braze, Salesforce Marketing Cloud, or Attentive
Familiarity with email QA and testing tools such as Litmus or Email on Acid
Basic understanding of HTML/CSS and how email designs are translated into responsive builds
Experience creating or maintaining modular email design systems
Experience using performance data, A/B testing results, or customer insights to inform creative decisions
Experience working in an agency or other fast-paced, multi-client environment
Our interview process includes, but is not limited to the following:
Excel, Typing Test and English Test
We offer a competitive salary and benefits based on ability level, including:
Base salary DOE
Unlimited vacation policy
Monthly phone/internet and food stipend
Health insurance coverage
Professional Development Program
This is a fully in-office role. Candidates must be available to work on-site five days a week. (Based in Bogota)
About WITHIN
WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.
Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.
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New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
Bogotá: Carrera 14A # 101-47. Bogotá, Distrito Capital de Bogotá 110111, Colombia
Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México
AI-Assisted Screening Notice As part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions. If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.