Site Reliability Engineer

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

We are seeking an experienced Senior/Staff Site Reliability Engineer to support the operation, monitoring, and scaling of our growing fleet of autonomous vehicles. In this role, you will work closely with our infrastructure and platform teams to manage rollouts of both on-premises and cloud infrastructure in support of expansions to new customer sites.

You will be directly involved in the setup and monitoring of our data offload systems, remote supervision stations, and on-prem continuous integration (CI) environments, ensuring our infrastructure is highly reliable, secure, and optimized for performance. This position plays a critical role in keeping our autonomy operations running smoothly while supporting the rapid growth of our fleet and customer base.

This role is onsite 5 days a week at our Santa Clara, CA office!

What you'll do

• Upgrade and maintain both physical and cloud infrastructure used for offloading data from our autonomous vehicle fleet.
• Partner with the infrastructure and platform engineering teams to monitor, maintain, and troubleshoot our on-premises data offload and CI systems.
• Design, develop, and maintain business intelligence (BI) dashboards and ETL (extract, transform, load) pipelines to provide actionable insights into our infrastructure performance and health.
• Architect and deploy test environments to validate internal and customer-facing infrastructure solutions.
• Automate deployment, scaling, and upgrading of our remote monitoring software to ensure operational efficiency.
• Perform ongoing analysis of infrastructure performance, identifying opportunities for optimization in latency, throughput, and reliability.