Site Reliability Engineer

About Enformion 

Enformion is a dynamic powerhouse in data intelligence and AI-powered identity verification. We deliver next-generation fraud prevention, risk management, and seamless onboarding solutions that foster ironclad trust between digital marketplaces, merchants, and consumers. By leveraging our massive data repositories and advanced behavioral analysis, we provide continuous monitoring for emerging risk indicators. 

In a digital world where security and trust are everything, Enformion is at the forefront of the industry—and we are growing fast. 

Job Purpose

Enformion provides identity and contact data to enterprise clients through APIs, and supports a network of consumer-facing websites built on that data. Enformion is seeking a Site Reliability Engineer to keep these sites and APIs available, fast, and protected from abusive traffic.  This role sits where reliability and security meet.

The SRE will work closely with software engineering, information security, and legal/compliance to build and maintain reliable, scalable, and secure infrastructure. The role covers monitoring, resolving complex technical issues, and automating solutions to recurring problems, and it plays a central part in optimizing Enformion platforms and infrastructure.

Salary - $150K-$165K

Responsibilities 

Reliability and monitoring 

• Monitor availability, latency, and error rates across Enformion APIs. Define service level objectives and alerting that catch problems before customers do. 

• Lead troubleshooting and resolution of production incidents. Run blameless post-incident reviews and track follow-up actions to completion. 

• Automate recurring operational work and remediation, reducing manual toil. 

• Plan capacity and tune performance across the CDN, application, and data tiers. 

Traffic protection and abuse mitigation 

• Design solutions that automatically identify harmful or unwanted traffic, including scraping, malicious bots, credential stuffing, fake account creation, and API key abuse. 

• Configure and tune CDN, WAF, bot management, and rate-limiting controls to block abusive traffic without degrading the experience for legitimate users and clients. 

• Analyze traffic logs to understand how abusive actors behave, how they evade controls, and what they cost in infrastructure load and revenue. 

• Investigate new abuse patterns and trends, and work with the Data Abuse & Detection Engineer to turn findings into enforced edge and application controls.