Business Analyst
US$90,000 – US$120,000 / yr base salary
Posted 15 Sep 2026
Advertised as “ Senior Business Analyst, Professional Services (Req #1417)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Remote
| Base salary | US$90,000 – US$120,000 / yr |
|---|
Field of studyBusiness, Data Analytics, Finance (or related)
Study levelBachelor's
Overview
The Senior Business Analyst provides senior-level analytical support across the commercial lifecycle for our technology services portfolio, including professional, managed, security, and related services—from prospecting and presales through contracting, implementation, renewals, and ongoing performance management. This role serves as a strategic analytical partner to service leadership, Sales Operations, and other stakeholders. The analyst develops scalable reporting and analytical models that clarify deal objectives, strengthen recurring revenue and profitability, and help leaders make informed business decisions and provides end-to-end visibility across the services lifecycle to improve revenue predictability, backlog, utilization, customer outcomes, and profitability.
Your Impact
The essential functions of this role include but are not limited to the following:
- Business Analysis & Requirements: Gather requirements, define metrics, map processes, and translate business needs into reporting solutions.
- Executive Communication: Present performance trends, risks, and recommendations to senior leadership.
- Business & Deal Analysis: Evaluate pricing, costs, margins, contract value, licensing, and deal profitability with the deal desk.
- Services Lifecycle Performance: Analyze end-to-end services performance, identifying handoff gaps, risks, and improvement opportunities.
- Capacity & Demand Planning: Build capacity models to align skills and labor supply with backlog, demand forecasts, and resource needs.
- Recurring Revenue & Retention: Develop reporting for NRR, GRR, churn, logo retention, customer performance, and FinOps metrics.
- Field Operations & FP&A Partnership: Align services, financial, and sales data to support integrated analysis and business decisions.
- Services Forecasting & Revenue Performance: Forecast bookings, backlog, revenue, and margin; identify risks impacting revenue realization.
- Operational & Presales Analytics: Deliver analytics for complex opportunities, including security services and procurement-to-implementation engagements.
- Renewals & Consumption Insights: Develop renewal and consumption models that drive actionable business recommendations.
- Dashboard Development & Automation: Create executive dashboards and automate reporting using Power BI, Tableau, SQL, Excel, and related tools.