Employee Services and Training Manager

Job Requisition ID: 59576 Opening Date: 10/15/2026Closing Date: 10/29/2026Agency: Illinois Emergency Management Agency and Office of Homeland SecurityClass Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: NoneSalary: Anticipated Starting Salary $8,571- $10,350 monthlyJob Type: SalariedCategory: Full Time Number of Vacancies: 1Bargaining Unit Code: NoneMerit Comp Code: Confidential Exclusion from RC063 Collective Bargaining Coverage
Work Hours: Monday-Friday 8:00am- 4:30pm; Saturday-Sunday off
Anticipated Hybrid Work Schedule Availability: 3 to 5 Days per week in office, depending on operational needsHeadquarter Location: 4800 W Wabash Ave, Springfield, Illinois, 62711Work County: SangamonAgency Contact: Demetria.Greenwald2@Illinois.gov

A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Employee Services and Training Manager oversees key Human Resources functions for IEMA-OHS, including benefits, timekeeping, payroll, personnel transactions, employee training, and onboarding/offboarding. This position supervises HR staff, ensures accurate and timely service delivery, manages agency-wide training and employee engagement initiatives, and provides confidential reporting and program support to HR management and agency leadership. The role also assists with labor relations matters and investigations as needed. If you are interested in joining our team of integrity-driven public servants, we invite you to apply for the Employee Services and Training Manager position with IEMA-OHS! 

Essential Functions

• Under general direction, serves as the agency’s Employee Services Manager overseeing the activities and operations of Benefits, Timekeeping, Transactions, and Payroll in the Human Resources Division for Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS).
• Serves as a full-line supervisor.
• Serves as Human Resources Training Manager, manages and provides Onboarding/Offboarding and agency wide training in but not limited to workforce development, new employee and supervisor training.
• Provides confidential program management planning, executes program plans, provides program reporting, and completes other requested or required projects and reports for the Human Resources Manager and IEMA Leadership.
• In the absences of Labor Relations Administrator, the position may serve in the capacity to ensure continuity of operations assists the agency’s labor team on labor relations matters.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization.

Preferred Qualifications

• Prefers five (5) years of professional experience managing or overseeing employee services functions, including benefits administration, payroll operations, timekeeping processes, personnel transactions, leave administration, or employee records management.
• Prefers three (3) years of professional experience managing or coordinating employee training programs, including new employee orientation, supervisor training, workforce development initiatives, or learning management systems.
• Prefers five (5) years of professional experience interpreting and applying statewide personnel policies, procedures, and employment regulations, including the Personnel Code, Personnel Rules, Pay Plan, collective bargaining agreements, Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and other applicable laws and regulations.
• Prefers two (2) years of professional experience handling confidential labor relations investigations and exercising discretion when managing employee relations matters.
• Prefers two (2) years of professional experience supervising professional staff, including assigning work, monitoring performance, providing guidance, and managing workload priorities.
• Prefers two (2) years of professional experience managing employee lifecycle processes, including onboarding, crossboarding, offboarding, employee transitions, and related HR process improvements.
• Prefers two (2) years of professional experience utilizing human resources information systems, personnel systems, learning management systems, and automated tracking tools to maintain records, monitor compliance, and generate reports.
• Prefers two (2) years of professional experience developing, implementing, or evaluating HR programs, including employee engagement initiatives, performance evaluation processes, employee surveys, or workforce improvement strategies.

Conditions of Employment

• Requires a criminal history check through the Illinois State Police.
• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
• Requires the ability to use state issued equipment, such as a cell phone or laptop.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency:  Are you ready to make a difference in the lives of others? The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) is a team of dedicated public servants who are committed to better preparing the State of Illinois for natural, manmade, or technological disasters, hazards, or acts of terrorism. IEMA-OHS coordinates the State's disaster mitigation, preparedness, response and recovery programs and activities, functions as the State Emergency Response Commission, and maintains a 24-hour Communication Center and State Emergency Operations Center (SEOC). The SEOC acts as lead in crisis/consequence management response and operations to notify, activate, deploy and employ state resources in response to any threat or act of terrorism. IEMA-OHS assists local governments with multi-hazard emergency operations plans and maintains the Illinois Emergency Operations Plan. IEMA-OHS is also responsible for protecting Illinois residents from the potentially harmful effects of ionizing radiation, administering more than two dozen programs to protect citizens and the environment. Programs include extensive emergency planning and response efforts and training for local responders for accidents involving radiation; inspecting and regulating radioactive materials licensees; registering and inspecting radiation producing equipment and facilities statewide; accrediting medical radiation technologists; and certifying mammography facilities. IEMA-OHS also monitors 11 nuclear power reactors at six nuclear stations licensed to generate electricity in Illinois and inspects and escorts spent nuclear fuel shipments.

Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com