Presales Engineering Director

Overview

Candidates MUST BE local to the Irvine, California area with a willingness to work on-site two to three days per week as necessary.

As a Director, Presales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support. 

Your Impact

The essential functions of this position include:

• Oversee, train, assist and develop the Presales staff
• Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities
• Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security
• Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales
• Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator
• Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs
• Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning
• Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested)
• Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions
• Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio
• Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
• Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
• Assist with RFP/RFI/RFQ responses, as presented
• Responsible for review of Statement of Work (SOW) prior to customer presentation
• Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated
• Follow ePlus’ performance review process to promote communication, provide useful feedback about job performance and contribute to an employee’s professional development