Rooms Back of House Employee-Houseperson

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.  MUST HAVE THE ABILITY TO WORK OVERNIGHT SHIFTS.

 DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling. 
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Qualifications and Requirements:

• Basic reading, writing, and math skills. 

• Some housekeeping experience

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds

• Frequently standing up and moving about the facility

• Frequently handling objects and equipment to maintain the facility

• Frequently bending, stooping, and kneeling,

• May be required to drive in the performance of duties

• Communication skills are utilized a significant amount of time when interacting with guests and employees.

• Reading and writing abilities are utilized often when reading assignments and completing checklists.

• Will be required to work over nights, weekends, and/or holidays.

• Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Salary range: $8.00-$10.00 USD per hour, plus gratuities