Product Delivery Manager

CPI Security, in Charlotte, NC, is looking for a Product Delivery Manager to lead cross-functional initiatives that bring next-generation security, fire, automation products and services to market. This role bridges product evaluation, testing, marketing, training, sales, operations, support and coordinating every phase from ideation through production, certification, and customer delivery. You’ll ensure our products ranging from smart cameras and sensors to integrated alarm systems are launched on time and to the highest quality and security standards.

CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. CPI Security has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work

What You'll Do: 

• End-to-End Project Management: Drive the full lifecycle of product launches, including development, testing, release strategy, launch, and post-launch evaluation. 
• Cross-Functional Coordination: Act as the central liaison between Product, Marketing, Supply Chain, Sales, Operations, IT, Training, Human Resources, Customer Operations, Accounting, key thirdparty vendors and partners to ensure alignment, clear communication, and timely execution.  
• Scheduling & Execution: Build and maintain detailed launch plans, milestone schedules, and readiness trackers. Manage dependencies and critical paths. 
• Launch Readiness: Oversee all go-to-market preparation including installation documentation, logistics, sales process, marketing and customer training materials. 
• PostLaunch Metrics & Feedback Management: Monitor postlaunch performance and support trends, leading feedback loops with teams and customers to drive continuous improvement. 
• Risk & Issue Management: Identify potential risks and blockers early, develop mitigation strategies, and escalate issues proactively. 
• Communication & Reporting: Deliver clear, concise status updates and executive summaries. Serve as the single source of truth for product readiness. 
• Process Improvement: Continuously refine processes for faster, more reliable, and cost-effective product launches. 

Success in This Role Means: 

• New security products launch on schedule and meet all performance and compliance standards.