Residential Service Technician
Posted 27 Apr 2026
Advertised as “Raleigh Residential Service Technician”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
Compensation
No salary listed for this role.
Role speciality
Residential Security Systems
We are seeking a Residential Service Technician in Raleigh, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.
What You’ll Do:
- Service and maintain residential security systems, ensuring timely and accurate troubleshooting
- Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
- Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
- Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently
What We’re Looking For:
- High school diploma or equivalent; technical training is a plus
- Strong sales skills with mechanical aptitude for troubleshooting and repairs
- Excellent communication, customer service, and a safety-first mindset
- Professional appearance and demeanor; alarm or telecom experience is a bonus