Management Engineer

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

General Description of the Job Class

Serve as a Management Engineer within the DUHS Quality Office, providing dedicated analytics, project management, and performance improvement support to Duke Health’s Coding and Clinical Documentation Integrity (CDI) teams.

Duties and Responsibilities of this Level

Operational and Analytic Support

• Lead development, validation, and maintenance of standardized analytics supporting Coding and CDI performance indicators, including documentation query activity, response rates, coding quality trends, CMI/GMLOS variation, DRG shifts, and opportunities for documentation improvement.
• Support monitoring and interpretation of coding and documentation-related performance against internal goals, external benchmarks, payer requirements, and regulatory guidance.
• Design and maintain dashboards and reports that help DUHS Quality Office and Coding/CDI leaders identify trends, prioritize work, monitor interventions, and communicate performance to operational and clinical partners.
• Translate complex coding, CDI, clinical, quality, and financial data into clear, actionable insights for DUHS Quality Office leadership, Coding/CDI leadership, clinical teams, and executive stakeholders.

Project Management & Operational Support

• Provide technical project management support for Coding and CDI initiatives.
• Coordinate cross-functional collaboration across the DUHS Quality Office, Coding, CDI, and clinical operations.
• Develop and manage project plans, timelines, deliverables, and stakeholder communications.

Performance Improvement

• Serve as a technical and analytical lead for multidisciplinary improvement initiatives that address documentation workflows, coding accuracy, query processes, and provider engagement.
• Apply performance improvement methodologies to streamline clinical documentation, template utilization, and tool adoption
• Monitor intervention outcomes, evaluate variation in Coding/CDI performance, and recommend data-driven course corrections to improve documentation integrity, coding accuracy, and related clinical and financial outcomes.

Required Qualifications at this Level

Education

Minimum of a Bachelor's degree in Industrial and Systems Engineering or related field. Master's degree desired.

Experience

Minimum of 4 years of related experience. Experience can be supplemented with a Master's degree, with a Master's being equivalent to two years of experience. Or, with 2 years of Duke ME I experience

Degrees, Licensure, and/or Certification

Knowledge, Skills, and Abilities

• Strong analytical, quantitative, and communication skills.
• Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI).
• Experience with data engineering or SQL.
• Ability to manage complex projects and work collaboratively with clinical and operational stakeholders

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.