Content Operations Specialist

Why Work at Mercer Advisors?

For more than 40 years, Mercer Advisors has been helping families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. We deliver the kind of comprehensive care once reserved for only the wealthiest households.

Today, we serve over 42,800+ families across 110+ cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s for two consecutive years, Mercer Advisors is an independent fiduciary legally bound to act in our clients’ best interests — always.*

Mercer Advisors offers a workplace that stands apart in the financial industry. More than half of our employees and client-facing professionals are women, reflecting the clients we serve. With a flexible, national footprint, we build our teams around exceptional talent — wherever they are.

Join us and help families amplify and simplify their financial lives with confidence.

* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here.

Job Summary:

The Content Operations Specialist plays an important role in supporting the Content team within the Marketing department. This position is responsible for managing key operational processes, coordinating workflows, supporting webinar logistics, facilitating employee onboarding activities, overseeing vendor relationships, and helping ensure requests move efficiently through the team's project management systems.

This is not a traditional marketing role. While experience working with marketing teams is helpful, success in this position is driven more by operational excellence, workflow management, organization, problem-solving, and process improvement than by marketing expertise.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. They are naturally curious, process-minded, and able to work independently with minimal direction. In addition to managing day-to-day responsibilities, this individual should be able to identify workflow inefficiencies, recommend practical improvements, and leverage technology and AI tools to help the team work more effectively. Success in this role requires strong communication skills, sound judgment, attention to detail, and a commitment to delivering excellent service to internal stakeholders.