Community Manager
Posted 30 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- Hybrid
No salary listed for this role.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Community Manager
Location: Toronto, Ontario
Must be 21+
Hybrid position (1-2 days in the office)
About the role:
As Community Manager, you'll be responsible for the day-to-day management of brand social channels — from content creation and publishing to community engagement and performance reporting. Working closely with account management and creative teams, you'll contribute ideas and bring a sharp understanding of what works on social. This is a role for someone naturally curious about culture, comfortable working at pace, and able to adapt their voice across multiple brand identities.
What you will be doing:
- Create, publish, and manage content across brand social channels including TikTok, Instagram, Facebook, Snapchat, Pinterest, and Reddit
- Generate content ideas daily and execute them with speed and quality
- Engage with communities in the comments — responding to fans, initiating conversations, and identifying content opportunities in real time
- Monitor platforms for trending moments and cultural hooks, proposing relevant, brand-appropriate responses
- Contribute to influencer briefs alongside the wider team
- Track, analyse, and report on content performance against KPIs using platform analytics and social tools
- Partner with account management and creative teams to develop larger campaign ideas
- Stay current with platform changes, algorithm updates, and emerging social formats — and bring fresh thinking to how the team works
What you need to be great in this role:
- A strong grasp of major social platforms and what makes content perform — across TikTok, Instagram, Facebook, Snapchat, Pinterest, and Reddit