Mainframe Systems Programmer

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.  

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.  

HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION

Role Summary 

The Senior Mainframe Systems Programmer for Hardware will be responsible for the ongoing support for all mainframe hardware including trouble shooting, problem resolution, and maintenance. 

What You Will Do: 

·        Proactively maintain hardware on current microcode levels.

·        Support new client business transitions/migrations.

·        Performs IOGEN and other Hardware Configuration work.

·        Perform DASD/TAPE replication using different technology.

·        Configure Storage and Processor as needed. Such as DASD Model Conversion, Updating MSUs etc.

·        Participation in problem resolution on Sev1/Sev2 Incidents.

·        Assist with DR activities.

·        Troubleshoots major system issues and escalation to vendors for service restoration and problem resolution for SEV1 and SEV2 issues.

·        Create new tools and processes to increase the productivity and efficiency of the team.

·        Works to produce documentation, standard way of accomplishing work, and automation to help the team support the workload.

·        Works closely with accounts and clients when technical consulting is required from the team.

·        Performs ITIL tasks. Such as change management functions: ticketing, opening and closing changes, etc.

·        Supply 24x7 365 on-call support/service restoration/root cause analysis/problem resolution.

·        Excels in a leveraged support model thereby supporting many customers from a single team.

·        Mentoring of team members when required.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.