Functional Business Analyst

Location: Remote (U.S.)
Clearance: Ability to obtain and maintain a Public Trust

LTS is seeking an experienced Lead Functional Business Analyst to lead and guide a team of Business Analysts supporting a major AI modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role owns the business analysis practice, process, and quality standards for the program — spanning business process analysis, requirements strategy, stakeholder engagement, and modernization efforts tied to mission-critical healthcare systems supporting Veteran healthcare services nationwide.

This is not a traditional BA leadership role focused solely on managing deliverables. The Lead Functional Business Analyst must be equally comfortable reverse-engineering business rules directly from existing VistA/MUMPS Prosthetics functionality as they are coaching a team of analysts to do the same — and must bring human-centered design (HCD) discipline to the process, ensuring legacy behavior is not simply replicated but validated and improved against real Veteran, clinician, and VA staff needs. This individual will work closely with government stakeholders, product owners, architects, the Governance & Architecture layer, and the BA team itself to translate current-state system functionality into well-governed, user-validated requirements.

What You’ll Do:

• Lead, mentor, and guide a team of Business Analysts, setting the standard for how business rules are extracted and validated from existing VistA/MUMPS Prosthetics functionality.
• Define, standardize, and continuously improve the BA methodology and playbook used across the program, ensuring consistency across both Prosthetics Delivery scrum teams.
• Apply human-centered design principles — journey mapping, personas, contextual inquiry, usability testing, and co-design workshops — to validate current-state findings and shape future-state enhancements with real Veteran, clinician, and VA staff input, not just legacy system behavior.
• Review and quality-check BRDs, functional specifications, user stories, process flows, and acceptance criteria produced by the BA team for consistency, clarity, and traceability to source functionality.
• Serve as the senior BA point of contact with VA product owners, government stakeholders, and the program’s Governance & Architecture layer on requirements strategy, prioritization, and scope decisions.
• Facilitate design thinking workshops, journey mapping sessions, and usability testing with VA clinical and operational stakeholders across Prosthetics workflows — ordering, procurement, fitting, claims, and inventory.