Deal Operations Specialist

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Deal Enablement Specialist supporting the US Public Sector Sales team, you will play a critical role in accelerating revenue growth by improving the efficiency, accuracy, and strategic quality of deal execution. You will partner with Account Executives across key stages of the sales lifecycle — structuring pricing, modeling ROI, and providing program comparisons — helping close mission-aligned deals that deliver real value to public safety agencies. This role offers a dynamic opportunity to influence high-impact outcomes, gain cross-functional exposure, and build deep expertise in strategic deal-making within a fast-paced, purpose-driven organization committed to protecting life.

What You’ll Do

Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Senior Director, Strategy & Enablement
Direct Reports: None

• Partner with Account Executives to structure pricing options, model ROI, and provide program comparisons for customer conversations
• Summarize contractual debits/credits based on existing contracts to inform deal strategy.
• Coordinate with cross-functional stakeholders, primarily Quoting, to ensure deal structure accuracy.
• Help structure pricing options that are aligned with customer needs and revenue growth.
• Convert internal quotes into compelling, customer-facing pricing presentations that emphasize value and ROI.
• Review final quotes to confirm alignment with customer requirements and Axon’s internal policies, proactively flag discrepancies, and partner with Legal and Finance to resolve redlines and blockers to closure.
• Identify process bottlenecks and propose targeted improvements that reduce friction and improve deal throughput, while contributing to team-level documentation and enablement efforts.
• Document best practices, develop deal templates, and train sales teams on process updates and policy changes.
• Drive adoption of scalable tools and frameworks (e.g., pricing calculators, program comparisons, ROI models) that reduce reliance on manual processes.
• Manage simultaneous priorities while maintaining attention to detail under tight deadlines, especially during quarter-end surges.

What You Bring

• 3–5 years of experience in deal desk, revenue operations, contract management, sales support, or similar function in a B2B technology company.
• Proven experience supporting complex sales cycles involving multiple stakeholders, pricing strategies, and commercial finance coordination.
• Proficient in Excel and familiarity with Salesforce
• Demonstrated ability to independently manage priorities, meet deadlines, and flag risks early across concurrent deals.
• Solid cross-functional communication skills and a commitment to Axon’s values of join forces, be obsessed, boldly go, and aim far.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range$67,716—$108,346 USD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.