Technical Program Manager

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Location: We are hiring in all Axon hub sites. When staff is not traveling, they are expected to be in the office at least 1 day a week.
Travel: 30-50% (domestic) - onsite with Enterprise customers
Reports to: Sr Director of Professional Service, Enterprise

As a Senior Technical Program Manager at Axon, you will lead the delivery of complex, enterprise-scale deployments for our Strategic Enterprise customers that operate around the globe. You’ll own programs end-to-end—partnering with customers, product, engineering, and delivery teams to translate complex requirements into clear plans and successful outcomes.

This role operates in high-visibility, mission-critical environments where priorities evolve and judgment matters. You’ll bring structure to ambiguity, maintain composure under pressure, and drive alignment across diverse stakeholders—balancing customer needs, product capabilities, and long-term scalability.

Success in this role comes from a strong sense of ownership, disciplined execution, and a genuine connection to Axon’s mission to protect life. If you thrive on solving complex problems at scale and delivering technology that makes a real-world impact, this role is for you.

Axon’s Enterprise customers depend on technology that works in high-stakes, real-world environments. This role ensures complex, multi-product deployments are delivered reliably, adopted successfully, and scaled with confidence.
As a Senior Technical Program Manager, you sit at the intersection of customer trust, execution, and mission impact—turning complexity into clarity and ensuring Axon’s technology delivers when it matters most.

What You’ll Do

• Own end-to-end delivery of complex, enterprise-scale programs for Strategic and Global customers, driving execution from planning through deployment, acceptance, and adoption.
• Lead multiple high-impact programs simultaneously, maintaining disciplined control over scope, timeline, dependencies, and risk in dynamic environments.
• Partner closely with Product and Engineering to translate customer and regulatory requirements into executable delivery plans, making informed tradeoffs when constraints arise.
• Serve as a trusted program lead for customers and internal stakeholders—bringing clarity, confidence, and calm leadership in high-stakes situations.