Operations Supervisor

Operations Supervisor (Event Processing) 

Verra Mobility is a global leader in smart transportation. We serve our customers at their highest point of need, working behind the scenes to provide technology solutions to make mobility safer and easier. We enable smarter roadways by providing integrated technology to manage tolls, violations, and vehicle registrations for our commercial customers – rental car companies, fleet management companies and large fleet operators. We also work with government customers (municipalities and school districts) by installing, maintaining, and managing leading technology that positively impacts driver behavior and enhances road safety. Our products include red-light, speed, school bus stop arm, and bus lane cameras. As cities become smarter and mobility becomes more complex, connected, and automated, Verra Mobility makes life safer and easier on the road ahead. 

Culture   

Verra Mobility Corporation is a rapidly growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence. 

 
Position Overview:  Operations, Supervisor - for Remote Event Processing.  This leader is someone who exercises good judgment and makes sound business decisions.  A successful candidate will have a strong leadership foundation and be a self-starter who independently and successfully manages inventory levels along with ever-changing customer business requirements.  The candidate must place great emphasis on high quality work paired with efficient production while also effectively fostering sustainable engagement.  It is essential that this leader has a true customer-centric mindset, mindful of internal and external customers.  The candidate should be able to assist Verra Mobility personnel with the development and maintenance of training materials that they will use to train incoming processors. 

This Operations Supervisor will take direction from and collaborate closely with the Operations Manager of Event Processing within Verra Mobility’s Government Solutions division.   

Core Responsibilities:   

• Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews. 

• Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.