Software Engineer

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we're searching for talented and motivated Principal Software Engineers with expertise in Identity and Access management  who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment.

You Will

• Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users.
• Define and drive architecture strategy, making key technical decisions that shape the future of the platform.
• Architect and evolve Smartsheet's Identity and Access foundation — spanning authentication, authorization, and identity lifecycle — ensuring it scales securely across enterprise, multi-entity, and regulated environments.
• Craft and drive the strategy for Agentic Identity, defining how AI agents authenticate, are authorized, and are audited across the platform, and establishing identity patterns for agent-to-service and agent-on-behalf-of-user flows.
• Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability.
• Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion.
• Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams.
• Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements.
• Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor.
• Drive the strategic integration of sophisticated AI capabilities into complex multi-system architectures, defining patterns and best practices, serving as a thought leader who identifies and leads AI initiatives to address technical challenges and improve productivity across groups.
• Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards.