Master Technician

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Master Technician Level 5

Location: Walton on Thames Volkswagen
Contract: Full-Time, Permanent

Salary: OTE up to £55,480 (Uncapped); £46,000 basic depending on qualifications, plus £3,000 Productivity Bonus and Time Saved Bonus Scheme

Hours: 40 hours between Monday - Friday 8:00am - 5:00pm, plus 1 in 3 Saturday mornings

We're currently recruiting for various levels of Technicians to strengthen our growing team! 

Lookers Volkswagen Walton on Thames are recruiting for a Master Technician to join their fantastic workshop. While working alongside experienced technicians  you will play a vital role, carrying out vehicle health checks using the latest technology, conducting vehicle services and carrying out any additional repairs. 

At Walton on Thames you will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. We can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further!

Our Vehicle Technicians / Mechanics play a vital role within our Service team by delivering first class customer service every time. We want you to be part of our success. If you’re a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage, we want to hear from you! 

Responsibilities

• Carrying out pre-delivery inspections on new and used vehicles
• Carrying out checks in line with manufacturers guidelines
• Fitting any additional accessories requested by the customer
• Vehicle health check and report any further work which may be required
• Checks on the vehicles' lights, tyre pressure, mechanical and electrical components
• Completing minor repairs on new and used vehicles
• Ability to understand and carry out basic diagnosis in both mechanical and electrical work
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs are per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard

Qualifications

The ideal candidate will have minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid UK driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors.

Although previous brand experience is desirable, it is not essential, as brand accreditation training will be provided. Diagnostic, MOT and EV experience is also desirable but not essential.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.