AI Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

🌟 Hiring: Senior/Junior AI Engineers (Client Location) | New Era Technology 🌟

Client Location: Kuala Lumpur, Malaysia
Company: New Era Technology – www.neweratech.com**
Work Type: Full-Time**

Employment: Permanent

🚀 About the Role:

New Era Technology is looking for experienced Senior/Junior AI Engineers to be deployed at our prestigious client in Malaysia at their Shah Alam, Selangor office.

Senior AI Engineer

 About the Role

As a Senior AI Engineer, you will take end-to-end ownership of services on our AI Platform — a serverless, AWS-native platform that powers AI and machine learning across insurance operations. The platform supports both generative AI services (LLM-based document processing, extraction, classification, RAG, and chatbots) and custom ML models trained in-house (SageMaker pipelines, classical ML, and computer vision), served through a shared, governed infrastructure. You will make sure the key technical and design decisions — spanning Terraform infrastructure, CI/CD, model training and integration, inference, monitoring, and downstream integration — while ensuring that it meets our AI governance and Responsible AI standards.

You will lead the delivery of new AI initiatives across the organization — including fraud detection, document processing and intelligent extraction, claims and underwriting automation, and AI for operations — driving each from requirements and architecture through to a production, monitored deployment. As one of the experienced engineers on the team, you will set the technical direction and quality bar through hands-on design and code review, and help other engineers grow.