Medical Bill Negotiation Specialist

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset’ philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us. 

Job Title: Medical Bill Negotiation Specialist

Job Summary: As the Medical Bill Negotiation Specialist, you will achieve medical cost savings on behalf of OccuNet’s clients and members through initiating, negotiating, and executing single case agreement contracts with providers, while building a mutually beneficial relationship with providers.

About The OccuNet Company (TOC):  The OccuNet Company is an innovative healthcare cost‑containment organization committed to improving access to affordable, high‑quality healthcare. We pride ourselves on an outward‑mindset culture that values empathy, respect, and seeing one another as whole people. Our team thrives in a fast‑paced, growth‑oriented environment where continuous learning and collaboration drive our success.

What it’s Like to Work Here: At OccuNet, you matter like we matter!  Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don’t miss out on this rare opening with us!

A Day in the Life:

As a Medical Bill Negotiation Specialist, you will:

• Make outbound calls to providers and build relationships to listen and gather information, as well as negotiate over the phone.
• Answer incoming calls from providers daily and be able to notate the call in detail and provide an educated and prompt response.
• Attend training and team meetings to stay current on workflows, tools, and plan updates.
• Maintain great communication with your team, your team lead, as well as providers and clients.
• Own the end-to-end negotiation-from initial call to considering concerns of the provider and the client, ensure timing follow ups, documentation and clear thought process.
• Be open to coaching even after training, and difficult conversations with providers to find ways to maintain relationships and great discounts.