Head of Partners

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

This is a senior leadership role for a commercially sharp, relationship-first partnerships executive who is ready to own APAC partner growth for NiCE. You will report directly into the VP Partner Sales, International, and lead a team of 8-10 partner managers across a region spanning India, Middle East, ANZ, Japan and South-East Asia.  

APAC is at an inflection point for NiCE. Partner-led revenue is growing quickly, and this role exists to accelerate that momentum by building deeper strategic relationships, raising the execution quality of the team, and aligning the partner ecosystem to the AI-first CX transformation story that NiCE and Cognigy represent together.  

How will you make an impact?

Partner strategy and ecosystem development

• Own and execute the APAC partner strategy, aligned to NiCE's international commercial objectives and partner-led revenue targets.
• Build and grow a high-performing partner ecosystem across GSIs, hyperscalers, regional system integrators, BPOs, and value-added resellers in India, Middle East, ANZ, Japan, and South-East Asia.
• Establish and deepen executive-level relationships with partner leadership across the region, leveraging your existing APAC network from day one.
• Work with hyperscaler partners AWS and Microsoft to develop co-sell, marketplace, and joint go-to-market motions that accelerate pipeline and deal velocity.
• Identify, qualify, and onboard new strategic partners where gaps exist in current ecosystem coverage.

Revenue and pipeline ownership

• Drive partner-sourced and partner-influenced pipeline to meet or exceed quarterly and annual revenue targets across APAC.
• Maintain full pipeline visibility through disciplined use of Salesforce and NiCE's partner operating cadence QBRs, MBRs, and weekly deal reviews.
• Build joint business plans with Tier 1 and Platinum partners, including clear revenue commitments, enablement milestones, and executive alignment.
• Work cross-functionally with APAC sales leadership, marketing, and pre-sales to ensure partner opportunities convert and partners are fully equipped to close.

Team leadership and performance

• Lead, mentor, and develop a team of 8-10 Partner Managers across APAC, setting clear performance standards and a high-execution culture.
• Build a team environment anchored on accountability, coaching, and continuous enablement with a focus on producing partner managers who can operate independently in market.