At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Product Owner – Automated Insights Innovation

Primary Purpose

As a Product Owner, you will support the ongoing development and enhancement of the Automated Insights prototype application across its lifecycle. You will help identify and build use cases that turn insights into measurable operational improvements, creating capabilities for customer demonstrations and future integration into NiCE production products.

This is a hands-on product role. You will define and maintain a focused roadmap under the direction of product leadership while also building the application. This includes front-end development, API and connector integrations, maintaining and refactoring existing and AI-generated code, and connecting analytics outputs to application workflows.

You will also serve as a central resource as prototype capabilities move toward production, partnering with Research, Product, Services, Design, Engineering, and other teams to ensure successful transition and avoid rediscovery. Customer and field feedback will help inform roadmap and prioritization decisions.

The ideal candidate combines product judgment with hands-on technical skills. They are comfortable with ambiguity, energized by AI-assisted development, able to prioritize with incomplete information, and comfortable working across technical and business teams.

Primary Functions/Responsibilities

• Own the Automated Insights prototype across definition, planning, release, enhancements, and maintenance.

• Define and maintain a focused roadmap and prioritize functionality under product leadership.

• Build new features and application modules from prototypes and specifications.

• Maintain, refactor, and improve existing and AI-generated code.

• Build data visualizations and dashboard-style interfaces from designs.

• Develop and manage API, webhook, and connector integrations.

• Connect Python-based analytics outputs to application workflows.

• Support prototype capabilities as they transition into production, partnering with cross-functional teams.

• Document functionality, dependencies, limitations, and technical considerations for receiving teams.