Sales Development Representative

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Sales Development Representative, you will play a crucial role in generating new business opportunities. SDRs are valued and recognized for the work they do creating the sales pipeline we need for NiCE’s success. You will work closely with Account Executives (AEs) and your manager to target the most strategic accounts in your territory, using primarily tailored messaging in calls and emails to create opportunities. Your goal will be to exceed your quota, while intentionally preparing yourself for future sales and leadership promotions.

Candidates must be able to commute to the NiCE office in São Paulo a minimum of two days per week.

How will you make an impact?

• Generate new sales opportunities by leveraging our Target Account Framework to prospect new accounts within your territory.
• Select specific personas within the ICP for NiCE customers, add them to our Sales Engagement software, and complete prospecting activities.   
• Collaborate with your AEs to target the best accounts and prospects.
• Complete activity and sales interactions that result in conversations with the right prospects.
• Set and achieve weekly and monthly goals from coaching conversations with your manager.
• Maintain a comprehensive knowledge of our industry, products, and services.
• Participate in frequent team meetings and training sessions, including our highly structured 2-month ramping and onboarding program, and sales and leadership preparation programs.
• Perform other duties as assigned. 

Have you got what it takes?

• Strong self-discipline and time management abilities.
• Strong written and verbal communication skills.
• Strong skills in teamwork and success contributing to a healthy team environment.
• Comfortable completing high-volume, quality prospecting activities.
• Ability to build rapport quickly and handle objections effectively with senior-level executives.  
• Experience with modern prospecting software tools.  
• Self-motivated and goal oriented.
• Resilient with a growth mindset.  
• Previous sales experience preferred but not required.  
• Bachelor’s Degree preferred but not required

Why Join Us:

• Skill Development: We promote SDRs into other roles within the company, especially in sales, focusing on continuous learning and skill enhancement.
• High-Performing Culture: Be part of a high-growth, well-established software company where high performance is recognized and rewarded.
• Collaborative Environment: Work in a supportive and collaborative environment where your contributions are valued.
• Valuable Work: Engage in meaningful work that directly impacts our company's growth and success.
• Respected Role: The SDR role is respected and seen as a critical component of our sales strategy. 

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 3 days working from the office and 2 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

This job description is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.