Professional Services Engineer

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Everpure Data Intelligence (formerly 1touch.io) enables enterprises to discover, classify, and contextualize data across cloud, on-premises, and edge environments, improving AI accuracy, building trust in AI outcomes, reducing risk, and delivering measurable business impact.

We are seeking a Professional Services Engineer to join a team working with some of the world’s largest financial services, healthcare, retail, government, and technology customers to help them understand and secure their data.

WHAT YOU'LL DO

• Work with customers, usually via screen share, to configure Inventa software relative to their business needs and use cases. Drive adoption.
• Guide customers through technical setup, configuration, and integration
• Connect Inventa to various applications, including on-premises databases and file servers, cloud databases and file storage, SaaS applications, and data lakes.
• Accurately report project status to stakeholders.
• Troubleshoot connectivity, permissions, resource utilization, and other issues.
• Manage customer expectations by setting clear success criteria, fostering a collaborative attitude, and understanding platform capabilities.
• Deeply understand the product architecture and integrate external systems to Everpure Data Intelligence using APIs.
• Create and maintain technical documentation, FAQs, and knowledge base articles.
• Share insights with sales, success and product teams to improve processes and product usability.
• Travel up to 10-25% based on customer requirements and business priorities
• We are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent practical experience
• 5+ years of experience in technical success, customer-facing implementations