Subscription Services Representative

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

Position title：Subscription Services Representative | Renewals (Japan)

Everpure Japan | Tokyo Office | Full-time 
Reports to: Sr. Manager, Subscription Services | International Subscriptions team in Melbourne, Australia

About Us

Our ambitious goal of helping innovators build a better world with data started in 2009. Today, we are one of the fastest growing enterprise companies in history, exceeding $1B in revenue at the end of 2017.

The world is experiencing a technological revolution driven by AI, machine learning, virtual reality, quantum computing and self-driving cars -- all of which require large amounts of data and put Pure’s technology literally in the driver’s seat. Our solutions deliver real-time, secure data to power critical production, DevOps, and modern analytics in multi-cloud environments. With a Satmetrix NPS score in the top 1% of B2B companies worldwide, our customer-first culture and commitment to innovation build a fast-growing company that employees, customers, partners, and investors love. 

Subscription Services Team at EverPure

The Subscription Services Representative is a key individual contributor on the World-Wide Renewals team. The Subscription Services team is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. This role will support an assigned territory of customers in coordination with our channel to maintain and grow renewal rates and establish relationships with a focus on renewing subscriptions on-time, adding new products & services and providing the highest level of customer service throughout the entire quote-to-cash process.

Your ability to drive business processes, sustain and renew subscriptions, resolve customer issues/problems, and effectively manage your time will contribute to our mutual success.   

The Evergreen Subscription Services team is responsible for closely working with Sales, Finance, and Support while managing subscriptions, co-terms for up-sell opportunities, and supporting the company’s strategic subscription renewal strategy & process.