Shop Manager

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Shop Manager, Bloomingdales:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Shop Manager will lead and execute all efforts required to achieve individual shop goals within Bloomingdales. 

Reporting to the District Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Measure and monitor sales performance taking action to improve business performance when needed.

• Ownership of operational execution of pad and stockroom to achieve necessary revenue targets while balancing budget and expenses.

• Use a high level of business acumen to understand the business drivers and opportunities and build solutions.

• Consistently meet and exceed store sales goals.

• Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 

• Lead the pad and deliver an excellent customer experience through a customer first mindset to build loyal client relationships.

• Assist customers and monitor client interaction with the team and provide in the moment coaching for continuous improvement.

• To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals. 

• Uphold consistent inventory accuracy and controls in store.  Lead & train the team in store to ensure consistent deliverables. 

• Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here