People Experience Partner

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.

We hope that's you.

About the Role (What you’ll be doing)

As a People Experience Partner for EMEA, you'll own the moments that make Eucalyptus a remarkable place to work — from the first day a new joiner walks through the door, to the rituals, events, and community that keep our people engaged and connected every day after.

This is a hands-on, high-ownership role spanning four core pillars: Onboarding, Benefits & Engagement, Rituals & Events, and Culture, Experience & Community. You'll be responsible for building and improving the systems, programmes, and experiences that underpin our employee offering — ensuring consistency, equity, and a strong sense of who we are as a business, no matter where people are based.

You'll work closely with People Partners, People Operations, Talent, Marketing, and Office Management to bring our culture to life in practical, visible ways — while also thinking commercially, using data to drive decisions and building business cases for new investments in our people offering. As a healthcare brand, the experiences you curate will reflect our mission and values, creating an environment where people genuinely thrive.

Onboarding

• Own and continuously improve the end-to-end onboarding experience across EMEA, ensuring new joiners are set up for success from day one
• Drive consistency in how employees experience their first weeks at the business whether they’re joining a HQ office or remotely, balancing local nuance with global standards
• Partner with People Operations and Talent to ensure a seamless handoff from offer acceptance through to full integration into the team
• Identify and implement improvements to onboarding processes, making them simpler, clearer, and more scalable over time

Benefits & Engagement

• Proactively identify gaps in our current benefits offering by gathering employee feedback, benchmarking against the market, and researching vendors — building compelling business cases to introduce new benefits where needed
• Establish and manage a self-service benefits platform that scales with the team, making it easy for employees to understand and access what's available to them
• Educate employees on their benefits at every stage of the lifecycle, keeping recruitment packs, Notion resources, and onboarding materials accurate and up to date
• Track and report on benefits usage and engagement, using data to inform future decisions and demonstrate ROI on People investment
• Partner with Talent and Marketing to promote our workplace offering externally, ensuring our benefits and culture are a genuine differentiator in attracting top talent
• Develop compelling content that showcases our benefits offering and culture, spanning internal communications, careers pages, and social channels

Rituals & Events

• Ensure key rituals, including All Hands and Cycle Openers are well-run, thoughtfully structured, and consistently delivered across EMEA
• Plan and deliver internal events across EMEA including team offsites, office moments, and cultural initiatives
• Own end-to-end event delivery, including planning, logistics, budget management, execution, and post-event feedback, communicating spend clearly to stakeholders throughout
• Manage and oversee sponsored employee clubs, ensuring they are well-supported, inclusive, and delivering value to participants
• Administer manager budgets each cycle, providing clear guidance on usage, tracking spend, and ensuring accountability across teams
• Own the ad hoc rewards programme, including MVP recognition and Values Awards — managing nominations, logistics, and budget to ensure these moments feel meaningful and consistent
• Continuously iterate on events, clubs, and recognition initiatives based on participation data and employee feedback, raising the bar over tim

Culture, Experience, & Community

• Lead onboarding sessions for all new starters, bringing our culture to life from day one and helping people understand the community they're joining at Eucalyptus
• Act as a culture ambassador across EMEA — championing our values, ways of working, and what makes Eucalyptus a distinctive place to work
• Partner closely with the Office Manager to co-create an in-office experience worthy of being considered the best place to work, providing regular feedback, insights, and suggestions to continuously raise the bar
• Ensure our employee experience is consistent with and reflective of our brand — as a healthcare company, this means thoughtfully curating offerings that align with our mission, from wellness-focused perks and healthy office snacks to programming that supports physical and mental wellbeing
• Act as the go-to person for culture and experience topics within your regions, adapting to local needs while maintaining a consistent Eucalyptus identity
• Partner with stakeholders across People, Biz Ops, and the business to ensure the day-to-day experience feels cohesive, intentional, and reflective of who we are

About you (Who you are)

• 3–5 years’ experience in People Experience, Workplace Experience, HR, events, or similar roles
• Strong organisational skills with the ability to manage multiple priorities and deliver high-quality experiences
• Experience planning and delivering events or engagement initiatives end-to-end
• Comfortable working across multiple locations and with diverse stakeholders
• A proactive, hands-on approach with a strong bias for execution
• Willing to travel where required to deliver the best experiences for our team

Behaviours & Attitudes

• People-first mindset, with a strong focus on creating positive, thoughtful experiences
• Highly organised and detail-oriented, with pride in execution quality
• Collaborative and adaptable, able to work across teams and geographies
• Comfortable operating in ambiguity and building structure where needed
• Strong ownership mindset, taking accountability for outcomes and continuously improving

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.