Business Solutions Architect

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Business Solutions partners with our label, marketing, and release planning teams to build the tools and workflows that help them run more effectively. We operate as a trusted internal partner, not an order-taking function. Our work is guided by three principles: Fail Fast: test ideas quickly, and don't let perfection get in the way of progress; Learn Quickly: treat every iteration as a chance to learn, document, and adapt; and Move Forward: keep the work, and the people we support, moving.

The Architect is our platform strategist and systems thinker: the person who ensures our business systems ecosystem scales cleanly as it grows, while staying close enough to the business to know why it needs to. This role owns the center of excellence: defining the guardrails, patterns, and integration standards that every Business Solutions Specialist builds on, while remaining hands-on and business-facing rather than operating purely as a back-office architect.

What you'll do:

• Define and evolve platform architecture standards and development guardrails across our core business systems
• Partner closely with the SVP, Engineering and backend engineering on API and integration architecture
• Evaluate and help the team adopt adjacent tools (Zapier, Make, n8n, Pipedream, Salesforce, Zendesk, etc.) as workflows expand
• Provide architectural guidance and escalation support to the Business Solutions Specialists across business units
• Engage directly with senior stakeholders to understand cross-business-unit operations and the broader ecosystem
• Own the technical roadmap for platform scalability and maintainability
• Lead complex data migrations across multiple business units