Research Assistant

About XP Health

At XP Health, we're on a mission to revolutionize vision care through cutting-edge technology, including augmented reality, while ensuring a delightful and seamless user experience. We aim to make high-quality eye care accessible to everyone. Today, we are honored to serve over 3,000 clients, including several Fortune 500 logos and notable Silicon Valley companies. With passionate founders and a team that boasts deep expertise in the field, XP Health has driven efficient, best-in-class growth to date, and is hungry for more. 

We invite you to become part of our dynamic and diverse team, where unique perspectives meet unparalleled growth opportunities. With over $50M in funding raised, including our Series B round in early 2024, we’re positioned for exciting new challenges and impactful contributions to the healthcare landscape.

About the role

XP Health is running a short research study to test a new way of measuring for progressive lenses, comparing it against our current process. About 30 participants will each go through an at-home step and an in-office visit, and the data will shape how we measure for lenses going forward.

We're looking for a highly organized person to run the day-to-day of the study so our product and optical teams can focus on the analysis. It's a great fit for a student, recent grad, or anyone who wants hands-on experience with a real research study at a health tech startup.

Your impact and responsibilities

• Recruit and schedule ~30 study participants within the study window (e.g., via Craigslist or similar channels)
• Coordinate frame shipment logistics to participants' homes (working with the frame-selection lead on sizing)
• Collect and verify at-home OC kit photo submissions for completeness before scheduling in-office visits
• Run in-office sessions (~2 hrs/participant): coordinate opticians, capture in-office OC kit photos, ensure all 4 required data points are collected per participant (face scan, at-home image, in-office image, optician OC height readings x2–3)
• Administer consent/intake paperwork per IRB requirements
• Organize and QA all collected data into the shared repository Vishrut is using for model analysis; flag gaps or inconsistent readings
• Act as the single point of contact for participants throughout their involvement
• Provide the Principal Investigator with regular (daily or every-other-day) status updates on recruitment, scheduling, and data completeness against target (N=30, 4 data points each)

What we're looking for

• Strong scheduling and logistics skills. You can keep 30 people's timelines on track in a tight window.
• Detail-oriented and comfortable following a set process exactly, every time
• Warm, clear communicator who's comfortable working with participants and clinical staff
• Comfortable with Google Sheets or similar tools
• Available to work onsite at our San Carlos office full-time (about 9am–5pm) for the whole study
• Available from October through November

Nice to haves

• Experience coordinating a research study or supporting a clinical study
• Background or coursework in optometry, vision science, or healthcare
• Human subjects research training (such as CITI). If you don't have it, we'll help you complete it before you start.

Details

• Employment type: Temporary, full-time, W-2 hourly (non-exempt)
• Pay: $37.50 per hour/ Contract Research Assistant — Virtual OC Validation Study (~$1,500 per week or $6k a month)
• Hours: Approx. 9am–5pm, onsite
• Duration: About 4–6 weeks, October through November
• Location: Onsite at XP Health HQ, San Carlos, CA
• Paid sick leave is provided under California law. This temporary role isn't eligible for company benefits.

Why join us?

• Get hands-on experience running a real research study from start to finish
• Work alongside our product, engineering, and optical teams at a growing health tech startup
• Help shape a product used by people across the country. $40B is spent on US vision care every year, and over $17B of it goes to waste.
• Backed by experienced founders and 20+ corporate clients (and growing!)

Our hiring process

We're moving quickly to have someone to start in October

• Stage 1 — First screen: A 20-minute call to talk through the role, your availability, and pay.
• Stage 2 — Interview Onsite with Team: A conversation about how you'd organize the study, work with participants, and keep the data accurate.

We aim to make a decision within a few days of your final interview.

CA Pay Range$6,000—$9,000 USD

Compensation & Benefits

We offer a competitive compensation package that includes salary, equity options, paid time off, bonuses, a 401K plan, and comprehensive benefits. We believe in taking care of our team members so they can focus on their work and personal development.

XP Health’s company values

• Members First: We put our members at the heart of everything we do, driving every decision with their needs in mind.
• Drive Impact: We are achievement-oriented, have an ownership mindset, transcend expectations, and focus on delivering excellence. We measure success by the impact we create.
• Innovate Boldly: We tap into our individual talents to challenge the status quo and pioneer courageous new ideas.
• Grow Together: We embrace curiosity, challenges, and continuous improvement while supporting each other’s growth. Mistakes are welcome; we learn, adapt, and move forward together.
• Lead with Kindness: We strive for excellence while remaining humble, empathetic, inclusive, and grounded.

Diversity & Inclusion Commitment

At XP Health, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We believe that a variety of perspectives and experiences contribute to innovation and success. We welcome applicants from all backgrounds, including racial and ethnic minorities, individuals with disabilities, veterans, and members of the LGBTQ+ community. 

Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute their unique talents. We encourage all individuals who are passionate about our mission to make vision care more affordable, accessible, and convenient to apply, and join us in building a more inclusive future together.

Come join our fast-growing team to disrupt and recreate a better vision care experience from the ground up!

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