Optician

About XP Health

At XP Health, we're on a mission to revolutionize vision care through cutting-edge technology, including augmented reality, while ensuring a delightful and seamless user experience. We aim to make high-quality eye care accessible to everyone. Today, we are honored to serve over 3,000 clients, including several Fortune 500 logos and notable Silicon Valley companies. With passionate founders and a team that boasts deep expertise in the field, XP Health has driven efficient, best-in-class growth to date, and is hungry for more. 

We invite you to become part of our dynamic and diverse team, where unique perspectives meet unparalleled growth opportunities. With over $50M in funding raised, including our Series B round in early 2024, we’re positioned for exciting new challenges and impactful contributions to the healthcare landscape.

About the role

XP Health is running a validation study on a new way to measure OC (optical center — the point on a lens aligned with the eye, used to fit glasses correctly) remotely, comparing it against the current in-person process used for progressive lens orders. Roughly 30 participants will each go through an at-home phase and an in-office phase.

XP is hiring 3 contract opticians to work scheduled office days, running parallel stations so participants move through efficiently.

Your impact and responsibilities

• Perform "dotting" for each participant: manually mark the precise optical center point by hand on each supplied test lens/frame (no prescription in the lens), which serves as the study's ground-truth measurement
• Work through ~10 frames per participant (~3 minutes of dotting per frame), staying on pace with the schedule so sessions run on time
• Run your own station in parallel with the other two opticians (3 stations total) during each office day
• Coordinate with the on-site research assistant (RA), who checks participants in, stages frames, and keeps the room on schedule
• Complete CITI training (Collaborative Institutional Training Initiative — a standard, short online human-subjects research ethics course) before any participant contact, if not already certified

What we're looking for

• Licensed optician (ABO certified or state-equivalent), with hands-on experience marking optical center / segment height on lenses
• Comfortable following a structured research protocol exactly as written, without improvising technique
• Able to work efficiently and consistently across a full day of back-to-back participant sessions
• Available to work onsite at our San Carlos office full-time (about 9am–5pm) for the whole study
• Available from October through November

Nice to haves

• Experience in a research study or supporting a clinical study

Details

• Employment type: Temporary, part-time, W-2 hourly (non-exempt)
• Pay: $30-36 per hour 
• Hours: Approx. 9am–5pm, onsite a couple of days a week
• Duration: About 4–6 weeks, October through November
• Location: Onsite at XP Health HQ, San Carlos, CA
• Paid sick leave is provided under California law. This temporary role isn't eligible for company benefits.

Why join us?

• Get hands-on experience running a real research study from start to finish
• Work alongside our product, engineering, and optical teams at a growing health tech startup
• Help shape a product used by people across the country. $40B is spent on US vision care every year, and over $17B of it goes to waste.
• Backed by experienced founders and 20+ corporate clients (and growing!)

Our hiring process

We're moving quickly to have someone to start in October

• Stage 1 — First screen: A 20-minute call to talk through the role, your availability, and pay.
• Stage 2 — Interview Onsite with Team: Meet our team and mark optical center on a few test frames using our study protocol, so we can see your technique firsthand.

We aim to make a decision within a few days of your final interview.

CA Pay Range$30—$36 USD

Compensation & Benefits

We offer a competitive compensation package that includes salary, equity options, paid time off, bonuses, a 401K plan, and comprehensive benefits. We believe in taking care of our team members so they can focus on their work and personal development.

XP Health’s company values

• Members First: We put our members at the heart of everything we do, driving every decision with their needs in mind.
• Drive Impact: We are achievement-oriented, have an ownership mindset, transcend expectations, and focus on delivering excellence. We measure success by the impact we create.
• Innovate Boldly: We tap into our individual talents to challenge the status quo and pioneer courageous new ideas.
• Grow Together: We embrace curiosity, challenges, and continuous improvement while supporting each other’s growth. Mistakes are welcome; we learn, adapt, and move forward together.
• Lead with Kindness: We strive for excellence while remaining humble, empathetic, inclusive, and grounded.

Diversity & Inclusion Commitment

At XP Health, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We believe that a variety of perspectives and experiences contribute to innovation and success. We welcome applicants from all backgrounds, including racial and ethnic minorities, individuals with disabilities, veterans, and members of the LGBTQ+ community. 

Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute their unique talents. We encourage all individuals who are passionate about our mission to make vision care more affordable, accessible, and convenient to apply, and join us in building a more inclusive future together.

Come join our fast-growing team to disrupt and recreate a better vision care experience from the ground up!

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