Warehouse Operations Manager

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours.  We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About the Role

As an Assistant Operations Manager, you will closely partner with an Operations Manager and/or GM to support and lead a team of supervisors, process leads, and associates to achieve our goals. In this role, you will support strategic planning and execution of department and building-wide targets and initiatives to support our company goals.

Responsibilities:

• Lead, coach, and develop a team of supervisors, process leads, and warehouse associates to achieve operational goals while fostering a culture of accountability, engagement, and continuous improvement.
• Support strategic planning and execution of department and site-wide initiatives in partnership with the Operations Manager and/or General Manager.
• Analyze daily operational performance, identify trends and opportunities, and make data-informed decisions to adapt to changing business needs.
• Partner cross-functionally across the site and network to solve operational challenges, implement change initiatives, and drive continuous improvement.
• Onboard and support new hires and cross-training team members to ensure successful integration and development.
• Lead and support Operations Managers on special projects and other business priorities as needed.

About You

This is what you’ll need to succeed in this role from day 1. 

Requirements:

• You have 5+ years of people leadership experience within a warehouse or manufacturing setting, while demonstrating exceptional leadership skills and consistent influence of other people managers of large teams. 
• Demonstrate excellence in Microsoft Office or G Suite and maintain an open mindset towards learning and mastering new systems. 
• Experience setting operational performance standards, balancing short- and long-term priorities, and aligning departmental objectives with broader network goals.
• Embodies values of Trust, Integrity, and Innovation as aligned with our OS while being responsible for enabling autonomy and building trust and accountability with the teams you manage. 
• Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required. 
• Schedule & Availability: This role follows a Wednesday–Saturday schedule. Team members must have availability between 7:00 a.m. and 5:30 p.m., with specific scheduled hours determined based on business needs

Nice to have: 

• Continuous improvement mindset with the ability to simplify complex processes, identify opportunities for synergy, and partner cross-functionally to drive efficiency.
• Ability to develop data-driven business cases (ROI) by evaluating operational, employee, and client impact.

You’ll love working at Stitch Fix because you will…

• Fuse human creativity and styling expertise to redefine personalized retail.
• Set a high bar for our craft and drive measurable impact across fashion, tech, and data science.
• Actively leverage AI and modern tech to evolve how work gets done.
• Lead with innovation, think boldly, and aren't afraid to challenge conventional retail norms.
• Win together in a collaborative, low-ego environment where diverse perspectives are celebrated.
• Be client obsessed by putting our customers at the heart of every decision to deliver unmatched personalization and trust.
• Support our team with competitive compensation packages, comprehensive benefits, and meaningful career growth.

Compensation and Benefits

This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range$55,900—$85,000 USD

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Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.