IT/OT Service Engineer

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. 

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

General Description

We are seeking a dynamic and innovative OT (Operational Technology) Engineer to join our IT/OT Services Team. This role is perfect for someone who has strong skills in operational technology and automation, and who is eager to expand their knowledge into networking, cybersecurity, and industrial software. As an OT Engineer, you will play a crucial role in implementing, troubleshooting, and maintaining OT systems, ensuring their reliability and security. You will be responsible for assessing, installing and maintaining secure networking, OT cybersecurity, and industrial software solutions as well as working closely with various teams to enhance and promote operational efficiency. This position offers the opportunity to work on exciting projects, develop your skills, with excellent room for growth all while making a significant impact to our company and its customers.

This is a customer-facing position requiring travel to our customers’ manufacturing sites to help commission and maintain their control systems. Candidates must be able to work with customers in a professional manner while working under pressure during process startups and while troubleshooting issues.