Medical Director

Position Summary

Join K Health as a pioneering clinical leader and play a key role in transforming healthcare delivery. At the forefront of innovation, our AI-powered tools are redefining standards for high-quality, efficient care. In collaboration with leading hospital systems across the country, we are expanding access to healthcare through state-of-the-art Virtual Comprehensive Care Clinics.

K Health is seeking an innovative, technology-forward Medical Director to serve as a senior member of the Medical Leadership Team and help lead the next generation of AI-enabled healthcare delivery. Reporting directly to the Chief Medical Officer, this executive physician leader will oversee clinical operations for a 24/7 virtual care platform that provides integrated primary care, behavioral health, and acute care services through text and video-based interactions.

Join us in shaping the future of healthcare and making a meaningful impact on the lives of patients nationwide.

Responsibilities and Essential Duties

• Become an expert in our AI based care delivery model, which uses data driven models to provide quality care efficiently
• Develop a comprehensive understanding of our clinical practice within our consumer and partnership clinics
• Owner of clinical policy and regulatory oversight within Virtual Clinic
• Collaborate with Practice Manager to assess opportunities for continued operational improvement 
• Participate in the customization, development, design, standardization, implementation, and review of medical operations, protocols, and data to ensure operational accuracy and efficiency
• Lead a partnership clinic, from development to launch, be accountable for the oversight and management of clinic operations and practicing clinicians
• Provide clinical expertise to both internal teams (operations, product, medical, regulatory, non-clinical, marketing, and data science) and external teams to ensure that clinical needs and business strategies are met
• Share regular updates and create presentations to the Medical  Leadership Team as well as other key stakeholders  
• Develop and deliver best in class training for all clinical team members. Modifying as needed to meet the standards and requirements of each partner system
• Establish excellent communication and collaboration with cross-functional partners both internally and externally
• Responsible for timely delivery of high-quality clinical quality data and tools, working in concert with data science and analytics teams
• Support the establishment, maintenance and communication of appropriate policies, procedures, and clinical practice guidelines 
• Assist with planning, development, and modification of the clinical workflows and processes for each partnership
• Work with the operations team to develop and maintain scalable processes and procedures for the medical team  
• Lead or assist in writing, reviewing, and/or approving clinical project deliverables such as scope definition documents, product integration, handbooks, manuals, QA monitoring plan and tools, patient safety management, close-out and handoff plans, and readiness plans
• As our clinic expert you will assist with the development of media, presentations, and demonstrations

Additional Duties

• Clinical hours will vary but anticipate 8-20 hours per week based on clinic need
• Demonstrated experience managing and mentoring team members. Effective leadership and critical thinking skills and proven ability to foster team productivity, unity, and cohesiveness
• Educate patients on appropriate treatments and care plans for their health needs
• Co-manage patients with external partners within our healthcare delivery model 
• Manage patient follow ups for chronic care programs
• Prescribe medication and refills as appropriate
• Elevate comprehensive remote care; provide compassionate and meaningful care
• Think on your feet to devise creative solutions to problems that arise or escalate, as appropriate

What we're looking for:

• 2-3 years of post residency experience
• Must be Board Certified in Family Medicine
• Comfortable treating patients of all ages in a remote setting
• Comfortable with EMRs, MUST have EPIC experience
• Prior experience in a leadership role preferred but not required
• Experience in start-up environments and Telemedicine; however, other relevant experiences and skills may be considered by the hiring manager
• Effective leadership and critical thinking skills and proven ability to foster team productivity, unity, and cohesiveness
• Highly motivated self starter who thrives working in fast-paced innovative environment while remaining flexible, agile, proactive, resourceful, and efficient
• Comfortable with technology and digital health
• Willingness to work clinically (25-50%)
• Local to NY City area is preferred 
• Some travel (domestic and international) up to 30%

Benefits & Perks: 

• 18 vacation days, 5 sick days, and 2 personal days 
• 9 company holidays
• Stock options for every full-time employee 
• Paid parental leave
• 401k benefit
• Commuter Benefits 
• Competitive health, dental, and vision insurance options

Compensation:$350,000—$350,000 USD

Who We Are: 

Behind every leading health system is K Health’s AI-powered virtual care engine. 

Our deeply integrated model modernizes the primary care loop by using AI to put humans first. For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock. For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout. And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.  

We’re founded in 2016, headquartered in New York City, and backed by over $443.5M from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.