Technical Product Manager

Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges.

As a Senior Technical Product Manager for Organized Play on Publishing Platform, you will combine your deep technical experience with strong product leadership to solve complex problems for your customers. You will manage high-complexity, cross-functional products that power real-time data streaming, tournament ecosystem orchestration, and live broadcast tooling across esports global events to deliver exceptional experiences to millions of players worldwide. You will be accountable for the product lifecycle from start to finish, translating deep customer empathy and technical insight into a clear vision, strategy, and roadmap. You will report to the Sr. Director of Technical Product Management on the team.

Responsibilities:

• Be accountable for Global Live Operations - safeguarding the 99.9% reliability SLA for core infrastructure during mission-critical windows including Worlds, VCT Champs China, and EWC.
• Direct real-time features including LiveStats, Summoner's Rift Broadcast Banners, and Esports Observer Replica systems.
• Drive the product definition and rollout of our Esports Data Platform, including integration with external partner teams like GRID for the sake of data commercialization.
• Lead highly technical, multi-team dependencies including the TFT Unreal engine integration, tournament bracket platform services, authentication scaling for third-party tournaments, Esports Game management tooling to improve transition time in between games broadcast and automation of tournaments for our games
• Develop a deep understanding of customer, partner, and esports ecosystem needs, using research and data to translate pain points and emerging trends into clear product requirements and long-term product strategy.
• Own the product vision, strategy, roadmap, and success metrics for esports and community products, including OKRs, build-vs.-buy assessments, milestones, and prioritization of ambiguous technical opportunities.
• Lead cross-functional product execution from conception through delivery and iteration, partnering closely with Engineering and Technical Leads on architecture, scalability, implementation trade-offs, and key stakeholder relationships.

Required Qualifications: 

• 5+ years of relevant experience in fields such as Technical Product Management, Software/Game Development, or Engineering.
• 7+ years of dedicated product management experience.
• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• Strong technical background and problem-solving skills in esports technologies and broadcast operations, and strong depth experience with data management in platform solutions.
• Excellent teamwork, communication, and stakeholder management skills, with the ability to lead through influence.
• Experience leading teams through the full product development lifecycle (planning, execution, delivery, and post-release support).

Desired Qualifications:

• Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success
• Experience working on live service games or other software operating at a global scale.
• Passion for esports, community play events, and Riot’s games
• Familiarity with the game platform lifecycle, including art toolchains, game engines, and live operations workflows.
• Experience taking a nebulous technology concept and turning it into a shipped product with clear KPIs.
• A passion for games and a deep understanding of the player experience.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.