Site Reliability Engineer

About InstaLILY

InstaLILY is an AI products and infrastructure company that puts execution at the frontier of enterprise AI. That work begins with Lily™, the world's first AI Forward Deployed Engineer, which learns how a business works, builds the software it needs, and goes live in days. It does not leave when the work ships; it stays and keeps the software working as the business changes. Lily runs wherever the work happens, in the cloud, on-premise, or at the edge, through InstaLILY's Small Data Center, built with NVIDIA technology. Founded in 2023 by Amit Shah and Sumantro Das, InstaLILY has raised nearly $100 million from Energize Capital, Insight Partners, and Home Depot Ventures. Headquartered in New York, with offices in San Francisco, London, and Toronto, InstaLILY serves leading companies across construction, industrial distribution, logistics, healthcare, and other operationally intensive industries. Learn more at https://instalily.ai/.

The Traction

Revenue grew 5x over the past year, and Lily has driven over $200M in new annual sales for a single customer. We serve some of the largest operators in our industries, including SRS Distribution (part of The Home Depot family), United Rentals, and Henry Schein, and we work closely with the Google DeepMind and NVIDIA ecosystems.

How We Work

We work in small teams with real ownership: clear problems, direct access to the customers whose work you're changing, and room to ship. Your code runs in live production systems inside billion-dollar operations, so you see your impact directly. People who do well here want that proximity to the work. We're growing fast, and the people who join now shape what this company becomes. Everything runs on three principles: Customers, Culture, and Code.

Role Overview

Instalily, a cutting-edge AI startup, is seeking a curious and highly skilled Site Reliability Engineer to help build the Internal Developer Platform (IDP) that powers our AI agent platform. We are redefining how organizations leverage AI using vertical agents, and we’re looking for engineers who think of developer experience as a product. You will build the paved roads, golden paths, and self-service tooling that allow every team at Instalily to ship AI products with speed and confidence.

As a Mid-Level Site Reliability Engineer, you will help build and own meaningful pieces of our IDP and the multi-cloud, Kubernetes-based infrastructure beneath it. You’ll partner closely with AI and Software Engineers to turn rough edges into self-service abstractions. You will benefit from world-class mentorship from highly-regarded executive leaders at Internet Retailer 100 brands.