Engineer

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We're hiring an Engineer, Collab Technology to keep Nscale's collaboration tools, including Slack, Teams, Zoom, AV, and the Atlassian suite, running smoothly day to day.

Reporting to the Team Lead, Workplace Technology, you'll execute provisioning and deprovisioning workflows, provide on-the-ground AV support, and coordinate with the outsourced workplace technology managed service provider (MSP).

You'll help colleagues adopt collaboration tools through documentation and training, while building your Atlassian administration skills to provide additional support for the team.

What you'll be doing

Collaboration Tools and Access

• Administer collaboration tools day to day, including Slack, Teams, Zoom, and other collaboration and endpoint-adjacent applications.
• Execute provisioning and deprovisioning workflows designed by the Team Lead, and flag gaps or edge cases as they arise.

AV Support and Vendor Coordination

• Provide front-line AV support.
• Coordinate day to day with the outsourced workplace technology MSP.

Adoption and Atlassian Administration

• Contribute to documentation and training materials that help colleagues adopt collaboration tools across the company.
• Build working knowledge of Jira and Confluence administration, taking on admin tasks to provide additional support for the Team Lead.

About You

• 3-5 years of experience in workplace technology, IT support, or collaboration engineering.
• Working proficiency with at least one major collaboration suite: Google Workspace, Microsoft 365, or Slack.
• Basic working knowledge of Atlassian tools, including Jira and Confluence.
• Some scripting or automation exposure. This is a build-and-maintain role, not a pure ticket-taking one.
• Comfortable using AI tools day to day to work faster.