Service Manager
Posted 16 Dec 2025
Advertised as “Service Manager (Open for IT Comtor, Korean Speaking) - GSaaS”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 2+ yrs
- Management level
- People management
No salary listed for this role.
CertificationsProject Management Professional, PSM, PSPO
Field of studyComputer Science, Software Engineering (or related)
Study levelBachelor's
About NAVER Corp and NAVER Vietnam:
NAVER Corp. is a global technology leader behind iconic products such as NAVER Search, LINE, NAVER WEBTOON, and more, driving innovation across AI, cloud computing, and digital content.
Founded in 2021, NAVER Vietnam is a fast-growing Development Center delivering global services such as Npay, Weverse, and NAVER WORKS. Guided by Autonomy – Challenge – Teamwork, the company is recognized as Best IT Company in Vietnam (ITViec, 2023 & 2025).
Vietnam Visual eXperience (VVX) focuses on next-gen media technology (e.g., CHZZK, Virtual Streamers, K-POP, Drama), combining AI, real-time rendering, and virtual production to power immersive content experiences across NAVER’s global platforms.
Learn more about us: https://navercorp.vn/
Your daily task:
- Act as the key contact point for project stakeholders, ensuring smooth communication and progress updates.
- Manage project scope, timeline, and quality.
- Organize and facilitate project meetings (daily stand-ups, weekly syncs, reviews, retrospectives, etc.).
- Oversee project team performance, manage workload, and assess team capacity.
- Identify and mitigate risks to keep the project on track.
- Resolve conflicts and remove blockers during project execution.
- Ensure all deliverables meet technical and business requirements.
- Translate technical and business documents between Korean and English/Vietnamese.
- Support communication between Korean leaders and the development team to ensure effective collaboration.
Your qualifications:
- Korean: TOPIK 5 +
- Proficient in Korean (both written and spoken)
- English: Business level
- Minimum 2 years of experience as a Project Manager, Scrum Master, Business Analyst, or Product Owner in the IT field
- Strong leadership, facilitation, communication, and problem-solving skills
- Ability to explain technical concepts clearly to both technical and non-technical audiences
- Proactive, responsible, and positive mindset
Nice to have:
- Korean: TOPIK 6
- Experience working with Korean clients
- Knowledge of project management methodologies (Waterfall, Agile – Scrum, Kanban, etc.)
- Bachelor’s degree in Software Engineering, Computer Science, or related field
- Relevant certifications (PMP, PSM, PSPO, etc.)
From solid welfare programs to autonomy over working time and place, we create the culture in which we work. By joining NAVER VIETNAM, you will be involved in: