Services Manager

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What You'll Do at Jamf: 

The Manager, Services leads a regional Professional Services team, driving both exceptional customer outcomes and team development while contributing to Jamf's global services strategy. This role requires someone who can coach high-performing engineers, collaborate effectively across the organization, and balance the day-to-day demands of service delivery with the strategic work of growing the business. You'll build strong relationships with Sales, Customer Success, and other key partners to expand PS reach and revenue in your region. The ideal candidate brings energy, people leadership skills, and the ability to solve problems quickly while keeping an eye on what's around the corner. If you thrive in fast-paced environments, love developing talent, and want to make a real impact on both customers and the team, this role is for you.

#LIRemote

What you can expect to do in this role:

• Lead and develop your team – Coach engineers to grow their technical and consulting skills, help them navigate career paths, and create an environment where they can do their best work. Work with senior leadership to set clear direction and priorities that support both team development and Jamf's goals.
• Build and scale the team – Own the full talent lifecycle from recruiting great people to getting them ramped up successfully, then continuing to invest in their growth throughout their time on the team.
• Drive regional PS growth – Partner with Sales, Customer Success, and other key stakeholders to expand Professional Services reach and revenue in your region. Identify opportunities, shape offerings that meet customer needs, and remove barriers to selling and delivering services.
• Deliver exceptional customer outcomes – Ensure your team consistently delivers high-quality engagements that drive customer value. Track what matters (utilization, customer satisfaction, retention, revenue/margin) and use those insights to continuously improve.
• Collaborate across the organization – Work closely with Service Operations, Technical Enablement, Support, Sales, CS, and Revenue teams to align on priorities, share knowledge, and solve problems together. Be the bridge between your team and the broader organization.