Associate, NPC Relations Planning

LA28 does not provide relocation assistance for any positions.

If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

As Associate, NPC Relations and Planning, you will join the National Olympic and Paralympic Committee Services (NCS) team, whose work engages, empowers, and supports National Paralympic Committees as they prepare their athletes, officials, and delegations for the Games. Working within the Americas and Europe portfolio, you will be a trusted, client-centered point of contact — cultivating authentic relationships with a group of committees and partnering across LA28 functional areas. You will capture planning needs, monitor the athlete journey, and help deliver the programs and services that welcome each delegation to Los Angeles.

Key Responsibilities

• Cultivate trusted, transparent relationships with a portfolio of 15-25 National Paralympic Committees, overseeing timely and clear communications.
• Support the production and distribution of documents and client resources, and manage the client escalation pathway.
• Build cross-functional relationships with 8-10 functional areas and support discovery meetings and planning sessions to capture needs and trends.
• Monitor the athlete journey from touch-down to take-off, validating service levels and tracking progress across NCS and functional-area milestones.
• Support NPC visits and Pre-Games readiness activities, and serve as a Games-time contact in the NCS Service Center.

Required Competencies

• Fluent Spanish, in writing and speaking, to support clear communication with client committees, officials, and delegations.
• Experience living or working within the adaptive community, informing attentive service to Paralympic athletes and delegations.
• 3+ years of experience building client-centered relationships or coordinating multiple stakeholders across a complex, international operating environment.
• Strong organizational skills to manage status tracking, reporting tools, and competing milestones across multiple client and functional-area stakeholders.
• Clear written and verbal communication, with the ability to produce accurate documents, policies, and client resources under tight timelines.

Valued Experience

• Familiarity with IOC and IPC guidelines and the NOC/NPC client environment.
• Experience across sport or major international events.
• Exposure to the Olympic and Paralympic Movement.
• A collaborative, service-oriented approach to cross-functional planning.
• Experience supporting workshops, seminars, or operations centers for large-scale events.

What We Offer

• A client-facing seat at the heart of the Games experience for National Paralympic Committees.
• Direct relationships with committees, delegations, and functional areas across LA28.
• A central role in Pre-Games readiness and Games-time service operations.
• The chance to welcome the world's delegations to Los Angeles.

What This Role Means for the Games

Your relationships help National Paralympic Committees prepare with confidence, so their athletes and delegations arrive to a welcoming, well-supported Games. The trust you build across committees and functional areas turns careful planning into a seamless experience for every delegation you serve.

Physical Requirements & Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Compensation

The annual base salary range for this position is $70,500 - $82,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing an inclusive and accessible recruitment process. If you require an accommodation at any stage, please let us know and we will work with you to meet your needs.

Equal Opportunity

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.