Content Operations Specialist

We are the platform turning browsing into shopping. We connect 200 million shoppers with deals they love while boosting local sales for hundreds of top retailers and brands.

We help consumers save time and money while making smart shopping decisions, and we support retailers and brands in engaging customers from online research to in-store purchases.

In 2024, Shopfully joined forces with the North American company Flipp, creating a global leader in the sector. Together, we reach 400 million households and serve over 1,000 top retailers and brands across 27 markets, including Europe, Canada, the USA, Latin America, and Australia.

Ready to spark your growth with us?

WHO WE LOOK FOR 🦄

We are looking for a Senior Content Operations Specialist based in Bulgaria (with remote work options) to join our team on a 1-year fixed-term contract.

In this hands-on operational role, your primary focus will be managing, updating, and enriching our digital flyers and catalogs. You will take ownership of content uploads, precise link insertion (including UTM and affiliate tracking), and campaign execution to deliver a seamless experience for our users and clients.

With 2–3 years of experience, you are detail-oriented, comfortable with operational tools, and ready to ensure our digital catalog operations run smoothly across multiple markets.

WHAT YOU WILL DO 🏄

• Content & Catalog Management: Oversee end-to-end catalog and brochure management, ensuring accurate, timely, and optimized content delivery across our digital platforms.
• Multi-Channel Push & Campaign Execution: Set up, launch, and optimize App/Web push notifications and on-site campaigns to drive user engagement and performance.
• Competitor & Market Research: Continuously monitor market trends, competitor activity, and explore opportunities for new market expansions or enhancements.
• Data Tracking & Operations: Manage UTM tracking parameters, business tools, and store location/GPS mapping to ensure smooth reporting and user experience.
• Stakeholder & Client Collaboration: Work closely with Team Leaders and Campaign Managers to ensure client requirements, emails, and campaign requests are met seamlessly.

WHAT YOU WILL NEED 🪄

• Experience: 2–3+ years of experience in website management, digital content operations, or digital marketing.
• Digital & Operational Tools: Strong computer literacy and familiarity with CMS/admin panels, push platforms (e.g., OneSignal, PushEngage, Barcoo), Google Maps/geolocating tools, and tracking systems (UTM/affiliate links).
• Analytical & Market Insight: Basic knowledge of email marketing, market analysis, social media trends, and performance tracking.
• Organized & Proactive: Great attention to detail, strong problem-solving skills, and the ability to prioritize and manage parallel tasks under pressure.
• Languages: Native-level Bulgarian and working proficiency in English.

👉 At our company, we value diversity and actively encourage it — we believe a variety of perspectives and backgrounds makes us stronger. We focus on potential rather than on having a “perfect” CV. If this role excites you and you believe you could grow into it — even if you don’t tick every single box in the requirements — we’d love to hear from you!

SALARY RANGE ⚖️ : €18,000-€22,000 gross salary per year.

LOCATION 🌐 

While we have offices in Sofia, you can benefit from our flexible hybrid model (full remote available), empowering you to work where you're most effective.

WHAT YOU WILL FIND AT SHOPFULLY 🤗

🌎 An opportunity to thrive in a rapidly scaling multinational company

🕶️ A vibrant, informal, and inclusive work environment

🧠 We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work

📚 Access to learning opportunities and regular feedback sessions

🍓 Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups

🎉 Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks

💻We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are

🧰 Benefit from additional country-specific advantages based on local contracts and practices

WHO WE ARE 💜 

We’re a team of 450 people (and counting!), from 30 different nationalities. We’re on a mission to innovate, and we believe the key to that is seeing the world through a variety of perspectives. That’s why building a more diverse team, as well as bringing in even more talent, is so important for us.

TO FEEL AT HOME 🛋️ IN SHOPFULLY YOU NEED 🎯

• Progress Over Perfection: We move forward. Always. In a fast-moving world, speed with purpose beats certainty without action. Momentum matters—not for its own sake, but because it drives results.

• Clarity Through Transparency: We bring each other along. We work in teams, not silos. Transparency gives context, and context enables action. That means we share decisions early, publish work in progress, and document outcomes so others can learn, move faster, and build better.

• Learn Loudly: We grow by doing and by daring. Big bets unlock big breakthroughs. But real innovation demands risk, and risk always carries the possibility of failure. That’s not a flaw. It’s the price of ambition.

• Challenge with Empathy: We speak up, even when it’s hard—because candor shows care, and leads to better outcomes. Listening deeply is how we grow. Disagreeing openly is how we build trust.

Always Build Better: We are builders—of products, systems, and ideas. But more than that, we are builders of better. Better has no finish line. It’s a mindset.

If you choose to apply for this specific job position and submit your application, which may include personal data such as your identifying details, contact information, curriculum vitae, cover letter, professional qualifications, and/or employment history, please be informed that your data may be shared with our Affiliates*, including Offerista Group GmbH and Flipp Operations Inc. The aforementioned entities will act as joint controllers for the limited purpose of intra-group sharing related to the evaluation of candidates’ applications. This means that your data may be processed by the Affiliate to assess your application and, if deemed suitable, to contact you regarding potential employment opportunities. However, please note that from the moment an Affiliate initiates direct contact with you and engages in any further processing of your personal data beyond the initial intra-group sharing for evaluation purposes, such Affiliate shall act as an independent data controller. In such cases, the processing of your personal data will be subject to the specific privacy policies that can be found here.

* Affiliates shall mean any entity that directly or indirectly controls, is controlled by or is under common control with ShopFully SpA and its Affiliates’ subsidiaries, meaning any entity which is directly or indirectly controlled by the Affiliates.