Triage Registered Nurse

About this Role

Serve as a critical clinical connection point across Home Health, Hospice, and Physician Services, ensuring patients receive timely, coordinated, and high-quality care. As a Triage Registered Nurse, you'll respond to patient needs as they arise, guiding care decisions, coordinating services, and facilitating clear communication between patients, families, providers, and care teams throughout the healthcare journey. As a key clinical resource, you'll help ensure every patient receives the right level of care at the right time while supporting continuity, safety, and positive outcomes.

This role is ideal for an experienced RN who is confident in clinical decision-making, thrives in a fast-paced environment, and excels at balancing urgency with compassionate care. You'll assess patient needs, coordinate care plans, provide after-hours clinical leadership, and support field staff to ensure safe, effective care delivery across all service lines. You'll also contribute to staff education and onboarding by sharing clinical expertise and reinforcing best practices. Your ability to think critically, communicate effectively, and lead with confidence will directly impact patient safety, operational excellence, and the experience of the patients and families we serve.

Location 

• Office Location: Any of the following
  • Jackson, MI
  • Grand Rapids, MI
  • Bingham Farms, MI
  • Saginaw, MI
  • Kalamazoo, MI
  • Maumee, OH
  • Carmel, IN
• Main Service Area: Must live near one of these office locations. These roles work mostly remote but do go out on patient calls from time to time.

Hours 

• Office Hours: Saturday to Sunday, 8 a.m. to 8 p.m.

 Required Qualifications 

• Graduate of an accredited Diploma, Associate, or Baccalaureate School of Nursing 
• Current State License as a Registered Nurse in Michigan, Indiana, and Ohio
• Minimum 2 years experience as a registered nurse in an appropriate clinical care setting 
• Minimum 1 year of supervisory or leadership experience 
• Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Desired Qualifications 

• BSN preferred 

Essential Skills and Competencies

• Demonstrates nursing competencies consistent with accepted standards of practice
• Strong interpersonal skills with the ability to manage patient care episodes across diverse settings
• Skilled in assessing and responding to patient, family, and caregiver needs
• Able to cope with emotional stress, respect individual lifestyles, and manage multiple priorities, documentation requirements, and deadlines

Pay Range$31—$34 USD

How We Care for You

• Mileage Reimbursement
• Minimum of 3 Weeks Paid Time Off for Full Time
• Part Time/Per Diem also accrue Paid Time Off
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Pet Insurance
• ID and Fraud Protection
• And more...

Optimal C****are is where your dedication meets a rewarding career. 

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.